Technical Support Consultant (Analytics)

Trigent Software Private Limited

Job Location:

Noida - India

Monthly Salary: Not Disclosed

Posted on: 04-09-2025

Vacancies: 1 Vacancy

Job Summary

Technical Support Consultant (Analytics)

Location: Noida (Hybrid)
Work Mode: Hybrid (Cab Provided)
Experience: 2 Years
Shift: 6:30 PM 3:30 AM (EST Shift Flexible)

About the Role

We are looking for a Technical Support Consultant Analytics to join our team. The ideal candidate should have hands-on experience in troubleshooting supporting and resolving technical issues using modern web technologies. This role involves direct collaboration with multiple business functions making excellent communication and interpersonal skills a must.

Key Responsibilities

Troubleshoot and resolve product support issues related to analytics tools.
Work closely with Product Development R&D Testing teams and Product Owners to resolve complex technical challenges.
Handle API integration-related issues and resolve queries efficiently.
Deliver seamless technical support while ensuring high customer satisfaction.

Required Skills (Primary)

Excellent Communication Skills Mandatory
Front-end Web Development: HTML JavaScript
API Integration Must have
Troubleshooting & Support Expertise (2 years)
Strong Analytical & Interpersonal Skills

Good-to-Have Skills (Secondary)

Exposure to Web 2.0 technologies
Experience in cross-functional collaboration

Why Join Us

Opportunity to work on cutting-edge analytics products.
Exposure to a global client environment.
Flexible night shifts with cab facility.
Collaborative and growth-oriented workplace.

Technical Support Consultant (Analytics) Location: Noida (Hybrid) Work Mode: Hybrid (Cab Provided) Experience: 2 Years Shift: 6:30 PM 3:30 AM (EST Shift Flexible) About the Role We are looking for a Technical Support Consultant Analytics to join our team. The ideal candidate should have hand...