ServiceNow Team Leader
ServiceNow Team Leader
Posted on :
24-08-2025
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1 Vacancy
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Job Description
At Axians we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. Were present across 38 countries with more than 16 600 employees and an annual revenue of more than 3.7 billion euros in 2024.
Axians. The best of ICT with a human touch.
Why Join Axians European Institutions Team
Multicultural Environment: You will work alongside professionals from all over the world fostering a diverse and enriching workplace.
Diverse Projects:Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions.
Skill Development: Work in a knowledge-driven environment where youll continually develop both technical and professional skills through exposure to complex projects.
Long-term Opportunities: Our partnerships with European Institutions offer stable long-term roles where you can make a real difference on a European scale.
Contributing to European Initiatives:Make a meaningful impact on regional and global challenges.
We are seeking aServiceNow Team Leaderto join our team in Portugal.
Responsibilities:
Technical requirements:
Ready to embark on an exciting journey with us
Apply now to join a vibrant team contributing to technological advancements in European Institutions. Please send your application to with the subject.
Axians. The best of ICT with a human touch.
Why Join Axians European Institutions Team
Multicultural Environment: You will work alongside professionals from all over the world fostering a diverse and enriching workplace.
Diverse Projects:Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions.
Skill Development: Work in a knowledge-driven environment where youll continually develop both technical and professional skills through exposure to complex projects.
Long-term Opportunities: Our partnerships with European Institutions offer stable long-term roles where you can make a real difference on a European scale.
Contributing to European Initiatives:Make a meaningful impact on regional and global challenges.
We are seeking aServiceNow Team Leaderto join our team in Portugal.
Responsibilities:
- Technical expertise design and architecture support on Service Now Platform aligned with business requirements and IT strategies
- Define technical architecture across ITSM and CSM modules
- Design and development of integrations with external systems using REST SOAP MID Server or Integration Hub
- Proactively propose enhancements based on new ServiceNow features and platform upgrades
- Manage upgrades patching and lifecycle planning for the ServiceNow platform
- Review and approve customizations and configurations to ensure long-term sustainability and adherence to best practices
- Technical lead mentor and guide development teams on ServiceNow best practices
Technical requirements:
- Minimum 6 years hands-on experience with ServiceNow
- Proven experience designing and implementing solutions in modules such as ITSM and CSM
- Experience with ServiceNow integrations using REST/SOAP APIs and/or Integration Hub
- Experience with design and Design and development of integrations with external systems such as Azure and AWS
- Strong understanding of ServiceNow architecture scripting (JavaScript) and APIs
- Familiar with Agile/Scrum frameworks
- Knowledge of ITIL frameworks and enterprise service management practices
- Technical team lead experience
- Excellent communication and leadership skills
Certifications:
- ServiceNow Certified System Administrator (CSA) mandatory
- ServiceNow Certified Implementation Specialist (CIS) at least one preferably in IT Service Management (CIS-ITSM) or Customer Service Management (CIS-CSM).
- ServiceNow Certified Application Developer (CAD) nice to have
Soft skills:
- Good interpersonal skills and the ability to work with various Service Groups.
- Proven effective oral and written communication skills.
- Excellent command of the English language.
Ready to embark on an exciting journey with us
Apply now to join a vibrant team contributing to technological advancements in European Institutions. Please send your application to with the subject.
Employment Type
Full Time
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