ServiceNow Project Manager
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you passionate about driving IT service excellence and ensuring seamless business continuity Join our ServiceNow Team as a Senior Project Manager and take the lead in managing critical activities incidents and client demands across projects.
What Youll Do
- Manage transversal IT teams to deliver ServiceNow implementation projects and resolve incidents efficiently.
- Assess the business impact of incidents set priorities and trigger escalations when needed to accelerate resolution.
- Provide clear regular updates to stakeholders on issue progress and application status.
- Collect root causes of incidents and contribute to actionable plans that prevent future issues.
- Monitor processes daily and act promptly to maintain uninterrupted business operations.
- Oversee IT Risk IT Security AIA forms repositories (MyAPM) and Shadow IT reporting.
- Ensure SLA compliance and provide monthly performance reporting.
Qualifications :
- Bachelors degree (or equivalent) in Computer Science Engineering or a related field.
- 5 years of experience in IT and/or customer-facing roles.
- 5 years of hands-on experience implementing ServiceNow solutions.
- Strong knowledge of ServiceNow core capabilities including ITSM and at least one of: ITOM HAM SAM HRSD ERM FSM.
- Background in software development and familiarity with cloud technologies.
- Understanding of IT Risk and Cybersecurity fundamentals.
- Fluent in English and capable of engaging colleagues and clients alike.
- ServiceNow (Certified System Administrator (CSA)) and ITIL certifications.
- Additional certifications such as Project Management are a plus.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Construction Estimating
- Construction Experience
- PMBOK
- Visio
- Construction Management
- Project Management
- Project Management Software
- Microsoft Project
- Project Management Lifecycle
- Contracts
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
