Ericsson Product Configuration Specialist
Ericsson Product Configuration Specialist
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Product Configuration & Rate Plans
- Configure and manage product offerings in Ericssons Charging System including rate plans service bundles and Offer IDs to align with business and customer requirements.
- Define usage parameters for services such as voice data and SMS using Usage Counters (UC) to track service consumption in real time.
- Ensure accurate application of charging rules pricing and quota management through proper Offer ID configuration.
- Dedicated Account (DA) Management
- Set up and maintain Dedicated Accounts (DA) for specific subscribers or services to ensure proper resource allocation.
- Track consumption of allocated resources (e.g. data minutes SMS) and ensure correct deduction from DA balances.
- Manage balance transfers and ensure accurate quota handling for both prepaid and postpaid subscribers.
- Usage Tracking with UC/UT
- Configure and monitor Usage Counters (UC) and Usage Thresholds (UT) to maintain accurate service usage tracking.
- Implement usage thresholds that trigger alerts restrictions or service suspensions when predefined limits are reached.
- Ensure proper billing alignment by maintaining accurate UC and UT parameters.
- Charging Integration & DIAMETER Protocol
- Integrate DIAMETER protocol to support real-time charging and policy enforcement across network elements.
- Ensure seamless communication between charging systems and network components (e.g. PCRF) for accurate charging.
- Collaborate with network engineers to validate real-time charging for high-volume and time-sensitive services.
- Testing & Validation
- Conduct comprehensive testing of product configurations (Offer IDs UC UT DA) to confirm accuracy and reliability.
- Validate service limits and restrictions through threshold testing to ensure proper enforcement.
- Perform end-to-end testing of real-time charging scenarios across data voice SMS and bundled services.
- Troubleshooting & Issue Resolution
- Provide expert-level support for product configuration discrepancies including UC/UT mismatches and Offer ID issues.
- Investigate and resolve challenges related to DIAMETER interfaces or charging inconsistencies.
- Continuously monitor product configurations to ensure ongoing alignment with business requirements.
- Collaboration & Stakeholder Engagement
- Work closely with product managers solution architects and operations teams to align configurations with strategic objectives.
- Partner with API engineers DevOps and integration teams (e.g. Apigee) to ensure smooth interoperability of charging systems.
- Coordinate with QA teams to design and execute robust validation plans before deployment.
- Documentation & Knowledge Sharing
- Maintain detailed documentation of product configurations including Offer IDs UC UT and DA setups.
- Share expertise through internal training sessions and knowledge transfer to strengthen team capability.
- Ensure all configuration changes and processes are logged for future reference and compliance.
Qualifications :
- Bachelors degree in Computer Science Telecommunications Engineering or a related field.
- Minimum of 5 years progressive experience working with Ericsson Charging Systems including Charging Data Function (CDF) Policy Control and DIAMETER protocol integration.
- Proven track record of configuring and managing product offerings such as rate plans service bundles Offer IDs and Dedicated Accounts (DA) ensuring accurate alignment with business rules.
- Strong expertise in real-time charging through Usage Counters (UC) and Usage Thresholds (UT) with demonstrated ability to define monitor and optimize service consumption.
- Hands-on experience integrating DIAMETER and other telecom protocols (e.g. CAMEL SS7) to enable seamless real-time charging and policy enforcement.
- Experience with Ericsson BSS/OSS systems and integration with charging platforms.
- Knowledge of cloud-based services and how to integrate them with telecom billing systems.
- Understanding of API management and service orchestration in telecom environments.
- Familiarity with cloud computing environments (Google Cloud AWS Azure) API management and integration platforms for telecom services.
- Proficiency in SQL for querying reporting and supporting API-driven integrations within charging system environments.
- Strong analytical ability to evaluate complex service configurations and resolve issues related to charging accuracy Usage Counters and thresholds.
- Excellent problem-solving skills with a focus on ensuring reliable and precise real-time billing for high-volume telecom services.
- Effective communicator with strong verbal and written skills capable of collaborating with cross-functional teams and documenting complex configurations for operational clarity.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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