The National Accounts Manager provides direct support to the Assistant Vice President of Domestic Sales responsible for proactively driving growth and value-added solutions for more than 20 strategic accounts. This position will be able to communicate with all levels of internal and external organizations and will have a comprehensive understanding of transportation logistics and sales processes.
DUTIES AND RESPONSIBILITIES
- Create new sales leads negotiate contracts manage and develop relationships with assigned Domestic accounts to meet revenue and profitability objectives.
- Arrange facilitate and present at customer meetings.
- Identify quantify and pursue new domestic revenue opportunities beyond standard use agreements.
- Collaborate with other internal stakeholders including Finance Operations Legal and Billing to address customer concerns and provide customized sales proposals.
- Identify opportunities to drive productivity operational synergies and technological improvements that can benefit both our customers and the company.
- Generate a deep understanding of the customers business enabling the employee to be the voice of the customer and identify new ways in which DCLI can drive value.
- Provide well-informed advice and information that is valuable to our domestic customers and the broader domestic community.
- Share up to date market intelligence to the Commercial organization as well as other internal stakeholders.
- Work within Salesforce to create account profiles track opportunities and ensure all customer related content remains current.
- Attend various industry events interacting with the entire customer base to promote the company vision
QUALIFICATIONS
- Bachelors degree in Business Administration or related discipline
- Five to ten years of experience in a sales organization
- Experience in the transportation/intermodal industry or similar environment highly preferred
- Hard working self-starter with an attention to detail
- Team player with strong interpersonal and communication skills
- Results oriented professional with effective writing and verbal communication skills
- Ability to prioritize meet deadlines and excel in a fast paced and dynamic work environment
- Highly organized and able to handle multiple tasks simultaneously
- Analytical thinker with a passion for problem resolution process improvement and excellent customer service
- Ability to make clear and actionable business recommendations
- Flexibility with the ability to quickly adapt to change
- Ability to independently acquire and analyze information
- Strong computer skills (Excel PowerPoint Word Tableau Salesforce)
- Must be able to travel on a regular basis
- Must be able to pass a pre-employment drug screening.
Required Experience:
Manager