Lead Analyst, Product Governance Risk and Compliance - Japan / (製åã¬ããã³ã¹ã»ãªã¹ã¯ã»ã³ã³ãã©ã¤ã¢ã³ã¹æ
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Lead Analyst, Product Governance Risk and Compliance - Japan / (製åã¬ããã³ã¹ã»ãªã¹ã¯ã»ã³ã³ãã©ã¤ã¢ã³ã¹æ å½ä¸ç´ã¢ããªã¹ãï¼æ¥æ¬ï¼)
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Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.
We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
GRC
SaaSAWSDevOps
GRC6
ISMAPISO 27001/17/18PCISOC 1/2
NIST 800-53
IPA
SaaS
GRC
GRC
Big-4
CISSP
CISA
CRISC
ISO 27000
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Job Description
About the Role
This is a very dynamic high growth environment and requires being agile and candidates for this role must be highly experienced in evaluating ever evolving compliance requirements and conducting gap assessments documenting compliance related governance documents (policies standards etc.) and leading the third-party compliance audits end to end. You will be mentoring a team of GRC analysts and also will be well versed with risk management and risk treatment methodologies working in a similar fast-paced organization.
You are expected to have an understanding on Cloud SaaS technical environment (preferably AWS) and determine how our leading-edge technologies and controls provide satisfaction compensation or mitigation to the compliance standard requirements.Candidates is expected have skill set in managing audit programs in a global organization or audit program manager role. This will also involve translating the compliance requirements into language Developers DevOps and Leadership can apply to our environments and working closely with cross functional teams spread across multiple geographies.
Major Responsibilities/Activities
- Proactively evaluate and advise the business on new and evolving certification programs regulatory requirements and technologies.
- Lead comprehensive assessments of technical controls information security policies and procedures against applicable regulations and compliance requirements. Assessments include GAP analysis recommendations and prioritize enhancements to the security and privacy infrastructure to remove or mitigate risk.
- Effectively communicate execution status key accomplishments and risks that impact Genesys Clouds ability to achieve or maintain compliance accreditations or certifications to management.
- Evaluate and audit security control systems to address requirements.
- Advise process/control owners with the preparation and on-going maintenance of controls and control documentation (e.g. policies procedures etc.).
- Provide expert guidance to Development & Operations on the appropriate selection design implementation and configuration of security controls.
- Identify control deficiencies and make appropriate recommendations and drive remediation of control deficiencies.
- Proactively identify gaps or conflicts in existing processes and work to develop solutions with cross functional teams.
- Lead and program manage Third- party compliance audits.
- Collaborating effectively across multiple organizations with diverse personalities and expertise to drive to agreement on complex issues.
- Revise and maintain a library of information security and privacy policies standards and guidelines covering all areas within the environment.
- Engage with Infrastructure and/or Architect Teams to assess the security risk of proposed projects and system/application modifications.
- Build strong cross-functional relationships with business partners to facilitate the development of strong compliance programs that support continuous improvement and operational efficiency.
Minimum Requirements
- 6 years of related Governance Risk and compliance and/or security experience/ auditing / consulting field in above domains.
- Working knowledge and prior experience in audit execution of a global security certification specifically ISMAP and other certification frameworks such as ISO 27001/17/18 PCI SOC 1 / 2 and other international certification standards and frameworks.
- Detailed working knowledge of compliance frameworks (NIST 800-53 etc.).
- Japanese language proficiency and experience working with regulatory agencies in Japan (IPA Information Technology Promotion Agency)
- Working with Global teams ability to communicate in English (written and verbal); ability to communicate effectively across all levels of the organization.
- Good understanding of security concepts and practical usage.
- Knowledge of or experience working with Cloud technologies/environments including evaluating and implementing controls on Software as a Service (SaaS) is a plus.
- Working knowledge of GRC tools and technologies.
- An up-to-date functioning understanding of current Cyber Security trends.
- Experience managing multiple complex GRC projects simultaneously and good project management skills.
- Prior experience working as a people manager. Ability to organize teams define tasks to align with team and organizational goals building accountability and a positive team culture with direct reports.
- Proactive achiever and ability to operate autonomously with minimal guidance.
- Comfortable working in a fast-paced dynamic environment incorporating constant change as we grow.
- Project Management experience/ Audit program Management skills
- Analytical problem solver with strong organizational skills and eye for detail.
- Prior Big-4 consulting experience or prior professional experience in similar cloud-based organizations is a plus.
Desirable certifications
- One or more Information Security Certifications: CISSP (Certified Information Systems Security Professional) CISA (Certified Information Systems Auditor) CRISC (Certified in Risk and Information Systems Control)l ISO 27K Lead Auditor/ Implementor or other security certification/accreditation.
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About Genesys:
Genesys empowers more than 8000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experience at scale. As the trusted platform that is born in the cloud Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time while driving stronger workforce engagement efficiency and operational improvements. Visit.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .
You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Required Experience:
IC
Employment Type
Full-Time
