JOB TITLE: Operations Director (Manufacturing) LOCATION: Santiago DR
GENERAL DESCRIPTION OR PURPOSE OF JOB:
This role leads Jostens manufacturing activities for Neff products as well as other apparel products manufactured at SPI (Jackets banners chenille letters fleece outerwear etc.) with responsibility for delivering volume on time delivery cost quality and safety to plan. This role plans directs and coordinates all manufacturing and production activities for the SPI Santiago Facility. The incumbent is accountable for meeting and exceeding customer expectations achieving plan and providing active leadership over production. The incumbent identifies and drives improvement through the operations to improve cost delivery quality and continually upgrading processes.
RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
1. Lead efforts in all areas of Operations - Develop objectives goals strategies and measures and deliver results meeting or exceeding goals for safety quality cost delivery operational excellence and growth.
- Passionately drive lean business system culture and lead development and implementation of the roadmap to achieve continuous improvement and ultimately breakthrough performance in safety quality delivery and cost reduction
- Drive manufacturing efficiency and assess opportunities to reduce cost taking aggressive action to drive financial performance in the areas of direct and indirect labor manufacturing overhead cost and inventory levels.
- Drive continuous improvement throughout the operations leveraging Lean 6 Sigma technology automation etc.
- Establish maintain and deliver a multiyear pipeline of Cost Improvement Projects (CIPs) and initiatives.
Lead operations journey and further develop our operational excellence culture leveraging Lean 6 Sigma Employee Engagement and Hoshin Planning
2. Lead the execution of a yearly operating plan that meets safety cost quality on-time delivery continuous improvement customer satisfaction and retention objectives. - Ensure key manufacturing metrics key performance indicators (KPI) systems / tools are consistently tracking the appropriate measures and provoking appropriate responsive behavior or corrective action.
- Ensure effective allocation of resources across all areas of the operation to accomplish customerdriven priorities
- Drive rapid significant and sustainable process improvements resulting in ontime delivery improvement and reduction in leadtime
3. Direct efforts in all areas of Yearbook Operations - Ensure the best possible product and customer satisfaction
- Lead develop and improve the plants operations management team and foster a culture of development and learning through floor supervision and team leads.
- Oversee and direct the recruitment selection training and development of operations staff
- Ensure that successors are identified and are developing at an appropriate rate for all critical roles
- Lead regular strategy deployment & reviews for the operations team to ensure attainment of results while instilling a sense of urgency with respect to strategy implementation priorities
4. Plan direct and lead manufacturing and production activities - Gain familiarity with all operations and to be able to effectively pivot between operations based on seasonality needs of the Sr. Director of YB Operations etc.
- Establish production and manufacturing methods and measures to ensure high quality and efficient costs processes are used
- Review and evaluate cost effectiveness consistency quality accuracy and performance to standards and take action as necessary to correct discrepancies
- Assure compliance of plant operations with company policy and all national state and local regulations
- Personally or through subordinates perform those administrative activities necessary for the effective management of the business units including provision for the selection and development of employees pay administration budget administration employee safety employee counseling and motivation organization goals and objectives and planning organizing integrating and measuring work performed
- Continuously monitor operational performance for plants. Identify and take corrective action as necessary
SUPERVISORY RESPONSIBILITIES: - Participate in decisions related to the selection promotion transfer pay and discipline of assigned personnel.
- Clearly communicate job duties and responsibilities to enable individuals to proceed with certainty in the performance of their positions.
- Monitor the work performance of assigned personnel on a continual basis; conduct effective performance reviews; take corrective action whenever necessary and where necessary work with HR Generalists to establish performance improvement plans.
- Support the development of assigned personnels skills and abilities and demonstrate by personal example the desired standards of conduct (Jostens values) and work performance.
- Identify and resolve skill gaps and succession issues.
- Administer Company policies regarding discipline absenteeism a fair and equitable manner and fully document all incidents and actions taken.
- Involve assigned HR Generalist on compliance issues such as pay equity equal opportunity in hiring and promotions and proper procedures for hiring terminations lay-offs etc.
JOB REQUIREMENTS/SPECIFICATIONS:
Required:
- Bilingual English/Spanish
- Dominican ID required
- BA or BS in management manufacturing technology engineering or equivalent experience
- Demonstrated experience and results in an operations turnaround assignment
- 5 years of related experience leading manufacturing operations including progressive management experience
- In-depth understanding of apparel product manufacturing or comparable management experience in settings with mass customization seasonal employment and/or short-run manufacturing
- Demonstrated ability to satisfy multiple competing demands (sales customers and employees)
- Financial planning and control experience with P&L accountability
- Experience with capacity planning process and reporting improvement initiatives.
- Demonstrated continuous and process improvement successes and commitment to quality processes
- Demonstrated ability to create and/or manage a diverse workforce
- Ability to integrate contemporary technologies into manufacturing processes to improve productivity
- The ability to assess and identify needs in talent and the organization and demonstrated leadership abilities to develop manufacturing human resources
- In-depth understanding of local labor legislation knowledge
Preferred: - Diverse operations and/or supply chain experience and accomplishments across multiple world class companies and industries
- Experience in a Shingo Prize ISO 9001 or similar system of best practice
- Experience in multiple business units (Quality Finance Operations Supply Chain Customer Service)
- Experience working in a startup or business turnaround assignment
- MBA
- Six Sigma and/or Lean Certification
| Required Experience:
Director