Broking Team Leader - Schemes & Affinity Team
Broking Team Leader - Schemes & Affinity Team
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Job Description
Job Description
Job title: Broking Team Leader Schemes and Affinity
Salary: 50000
Location: East Midlands
PURPOSE OF ROLE
We are working with a well-established insurance business to recruit a Broking Team Leader for their Schemes Team. This role will lead and support a team of Brokers ensuring service excellence compliance and operational efficiency. You will manage day-to-day operations mentor staff and drive performance in line with business objectives.
RESPONSIBILITIES
- Manage daily team operations meeting service levels and compliance requirements
- Act as an escalation point for complex queries and provide clear guidance
- Oversee broking activities including renewals MTAs new business and client servicing
- Collaborate with underwriting compliance claims and finance teams
- Align team goals with wider business objectives and support strategic plans
- Monitor performance and implement process improvements
DAY-TO-DAY
- Lead delivery of scheme solutions for clients from sole traders to large commercial accounts
- Coach and mentor team members to drive growth and accountability
- Maintain FCA compliance and promote regulatory awareness
- Review and streamline processes for efficiency
- Analyse performance data to inform improvements
- Travel between two offices will be required
EXPERIENCE
- Experience with insurance broking platforms or CRM systems
- Proven background in a broking or insurance environment
- Previous supervisory or leadership experience
- Strong knowledge of FCA regulations and insurance principles
- Ability to manage workloads prioritise tasks and meet deadlines
- Professional qualifications such as Cert CII (or working towards) advantageous
- Experience across both personal and commercial lines
SKILLS
- Strong leadership communication and interpersonal skills
- Proficient in broking systems and Microsoft Office
- Proactive solution-focused approach
- Resilient and adaptable in a fast-paced environment
- Ability to foster collaboration and inclusion
If you have the relevant experience or know someone that does please contact me now on or email us at
Employment Type
Full-Time
