Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Customer Support: Provide courteous and efficient support to customers via phone email and other communication channels. Address inquiries orders and concerns promptly and professionally.
- Order Processing: Accurately enter and process customer orders ensuring timely delivery and resolving any order-related issues.
- Product Knowledge: Develop an understanding of our abrasive products their applications and their benefits to assist customers effectively.
- Reception Coverage: Provide backup support for front desk reception duties as needed.
The Successful Candidate must have:
- Excellent communication interpersonal and telephone skills.
- Strong computer order entry proficiency.
- Ability to handle multiple assignments in a fast-paced environment.
- Good judgment and attendance.
- Health/dental/vision/prescription.
- Paid short and long term disability insurance.
- Paid life insurance.
- 11 paid holiday vacation sick time and the potential of a performance bonus.
- Excellent retirement profit sharing plan.
- Salary is commensurate with experience.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
