Director of Parking and Transportation
Director of Parking and Transportation
Posted on :
10-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-07-2025
Job Description
Job Description
Plans and directs the Universitys insourced and outsourced transportation for faculty staff students and visitors (excluding events).
Responsibilities
Strategic Leadership & Policy Development Establish and advance the strategic vision mission and long-term planning. Strategic Leadership & Policy Development Review evaluate and develop policies and procedures to enhance administrative and operational efficiencies. Formulate communicate and implement a long-term strategy for campus Parking and Transportation Services. This includes adapting service offerings to accommodate campus growth construction projects and evolving stakeholder needs. Oversee the management of all parking facilities including parking lots garages and designated areas. Ensure efficient space utilization ticketing revenue collection and overall facility upkeep. Operational and Financial Management & Compliance Oversee Transportation Services operations including Campus Shuttle System Access Cuse Shuttle Safety Escort Service and Shaw Shuttle Program. Maintain a secure and accessible campus environment. Collaborate with university departments to address evolving transportation needs ensuring continuous improvement in scheduling and service. Administer compliance with Americans with Disabilities Act ( ADA ) regulations related to transportation services at Syracuse University. Engage with both campus and external entities for event transportation planning and coordination. Develop update and enforce a comprehensive set of policies and procedures that govern parking operations ensuring alignment with university standards ADA requirements and local or state regulations. Maintain a ten-year vehicle and equipment replacement plan. Maintain a balanced Parking and Transportation while managing unanticipated circumstances and competing priorities. Serve as the primary point of contact for escalated parking-related issues. Resolve conflicts and customer complaints ranging from ticket disputes to space assignment challenges to maintain a positive experience for students faculty staff and visitors. Vendor & Contract Management Oversee solicitation and procurement of third-party Transportation service providers Collaborate with local parking venues to maximize spectator parking needs. Ensure contractual agreements align with university standards for reliability safety and efficiency. Negotiate and administer contracts with third-party parking service providers ensuring that external services meet university quality and safety standards where outsourcing is necessary. Employee Development & Labor Relations Promote employee participation in policy and procedure development ensuring timely implementation. Hold Parking and Transportation Services management staff accountable for union/non-union employees responsibilities and professional conduct. Develop and implement employee growth strategies including performance appraisals and goal setting. Manage recruitment hiring and selection of Parking and Transportation staff ensuring strong personnel support. Identify training and professional development opportunities to enhance staff skills. Collaborate with supervisors and managers to lead and oversee union-represented employees including contract negotiation compliance disciplinary procedures and open communication. Conduct regular staff meetings and actively participate in Campus Facilities and Administrative Services discussions. Collaboration & Event Support Coordinate transportation logistics with third-party vendors and local officials to support university events. Ensure seamless communication scheduling and planning for high-profile events and campus functions.
Plans and directs the Universitys insourced and outsourced transportation for faculty staff students and visitors (excluding events).
Responsibilities
Strategic Leadership & Policy Development Establish and advance the strategic vision mission and long-term planning. Strategic Leadership & Policy Development Review evaluate and develop policies and procedures to enhance administrative and operational efficiencies. Formulate communicate and implement a long-term strategy for campus Parking and Transportation Services. This includes adapting service offerings to accommodate campus growth construction projects and evolving stakeholder needs. Oversee the management of all parking facilities including parking lots garages and designated areas. Ensure efficient space utilization ticketing revenue collection and overall facility upkeep. Operational and Financial Management & Compliance Oversee Transportation Services operations including Campus Shuttle System Access Cuse Shuttle Safety Escort Service and Shaw Shuttle Program. Maintain a secure and accessible campus environment. Collaborate with university departments to address evolving transportation needs ensuring continuous improvement in scheduling and service. Administer compliance with Americans with Disabilities Act ( ADA ) regulations related to transportation services at Syracuse University. Engage with both campus and external entities for event transportation planning and coordination. Develop update and enforce a comprehensive set of policies and procedures that govern parking operations ensuring alignment with university standards ADA requirements and local or state regulations. Maintain a ten-year vehicle and equipment replacement plan. Maintain a balanced Parking and Transportation while managing unanticipated circumstances and competing priorities. Serve as the primary point of contact for escalated parking-related issues. Resolve conflicts and customer complaints ranging from ticket disputes to space assignment challenges to maintain a positive experience for students faculty staff and visitors. Vendor & Contract Management Oversee solicitation and procurement of third-party Transportation service providers Collaborate with local parking venues to maximize spectator parking needs. Ensure contractual agreements align with university standards for reliability safety and efficiency. Negotiate and administer contracts with third-party parking service providers ensuring that external services meet university quality and safety standards where outsourcing is necessary. Employee Development & Labor Relations Promote employee participation in policy and procedure development ensuring timely implementation. Hold Parking and Transportation Services management staff accountable for union/non-union employees responsibilities and professional conduct. Develop and implement employee growth strategies including performance appraisals and goal setting. Manage recruitment hiring and selection of Parking and Transportation staff ensuring strong personnel support. Identify training and professional development opportunities to enhance staff skills. Collaborate with supervisors and managers to lead and oversee union-represented employees including contract negotiation compliance disciplinary procedures and open communication. Conduct regular staff meetings and actively participate in Campus Facilities and Administrative Services discussions. Collaboration & Event Support Coordinate transportation logistics with third-party vendors and local officials to support university events. Ensure seamless communication scheduling and planning for high-profile events and campus functions.
Required Experience:
Director
Employment Type
Full Time
Key Skills
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