Head of Sales & Operations
Head of Sales & Operations
Posted on :
04-10-2025
Employer Active
1 Vacancy
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Job Description
Our client in the FMCG sector is seeking a dynamic and results-driven Head of Sales & Operations to lead their sales strategy e-commerce operations warehousing and logistics. The ideal candidate must be an excellent salesman with a proven track record in FMCG and e-commerce capable of setting and achieving sales targets managing day-to-day operations and driving overall business growth. This role requires strong leadership operational discipline and the ability to fuse traditional FMCG practices with technology-driven systems.
Key Responsibilities
Sales Leadership
- Develop and execute sales strategies to meet monthly quarterly and annual revenue targets.
- Manage and expand wholesale and B2B partnerships across Abuja and nationwide.
- Recruit train and motivate the sales team setting clear KPIs and monitoring performance.
- Build strong client relationships with distributors retailers and corporate buyers.
E-commerce & Operations
- Oversee daily e-commerce operations including order processing customer service and returns management.
- Coordinate logistics and ensure efficient last-mile delivery systems.
- Supervise warehouse operations (stocking inventory control dispatch) to ensure accuracy and efficiency.
- Implement process improvements and technology tools for seamless operations.
Performance & Strategy
- Establish and track performance metrics (sales KPIs operational SLAs customer satisfaction).
- Analyze sales and operational data to identify growth opportunities and efficiency improvements.
- Collaborate with management on budgeting forecasting and expansion planning.
Leadership & Culture
- Provide strategic direction and hands-on leadership to cross-functional teams.
- Drive a high-performance culture of accountability customer focus and continuous improvement.
- Represent the company in stakeholder engagements trade negotiations and strategic partnerships.
Key Requirements:
- Bachelors degree in Business Administration Sales/Marketing Supply Chain Management or related field (MBA is a plus).
- 5 years proven experience in FMCG sales and operations with at least 3 years in a leadership role.
- Strong track record of meeting and exceeding sales targets.
- Experience in managing e-commerce operations and integrating technology into sales/operations.
- Solid understanding of logistics warehousing and supply chain processes.
- Strong negotiation leadership and communication skills.
- Must possess a valid drivers license and ability to drive.
Required Skills
- Sales Strategy & Business Development
- E-commerce Operations Management
- Logistics & Warehousing Control
- KPI Setting & Performance Monitoring
- Team Leadership & Staff Development
- Data-driven Decision Making
- Strong Negotiation & Client Management
Employment Type
Full Time
Company Industry
Key Skills
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