Head Concierge Grosvenor Square

LONDON MARRIOTT HOTEL GROSVENOR SQUARE PROUDLY MARRIOTT UNIQUELY GROSVENOR SQUARE

Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood minutes from Oxford Streets world-class shopping Hyde Park and iconic landmarks our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill or sample modern fare at Lucky Cat by Gordon Ramsay an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair London at our hotels 1920s-inspired award-winning speakeasy bar The Luggage Room. Discover 12109 square feet of high-tech recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square cant wait to welcome you to Mayfair. We are part of Marriott International the worlds leading award winning hospitality company with more than 7000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits.
We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you.

ARE YOU ELIGIBLE TO WORK IN THE UK

A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details.

JOB SUMMARY

Join the heart of hospitality at Grosvenor Square as our Head Concierge where your passion for service and local knowledge will craft unforgettable guest this pivotal role youll lead and inspire a concierge team committed to delivering warm personalized service that exceeds expectations at every step of a guest journey at Grosvenor Square. Acting as the first point of contact at the hotel youll curate bespoke recommendations secure reservations and anticipate guest needs with impeccable attention to detail. Youll develop strong relationships with local partners restaurants attractions and services to elevate each guests stay. With a clear focus on excellence youll guide daily operations align team goals and ensure seamless communication across departments. From VIP arrivals to last-minute requests your expertise ensures every moment is handled with grace and efficiency.

Your leadership fosters a culture of trust collaboration and guest-centered care. Were seeking for an individual with proven guest service experience in and a passion for making every stay memorable in a high end hotel. If you thrive in a fast-paced luxury environment and love crafting meaningful moments this is your opportunity to shine. Join us at Grosvenor Square and help create a destination as remarkable as the guests we welcome.

WHAT WE CAN OFFER YOU:

A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self.

Competitive Salary 31 days holiday including bank holidays
Accommodation Service Charge after successful completion of probationary period.
Private Medical via AXA
Discount in Gordon Ramsays Bar & Grill and The Lucky Cat
Length of service rewards and invitations to recognition events
Monthly/yearly recognition schemes
Extensive training both internally and externally
World-class career opportunities internationally within Marriott hotels tailored to your specific needs.
Heavily discounted room rates for you & friends and family - why not we are after all the largest hotel company in the world!
Professional learning and development opportunities - because a fulfilling career is so much more rewarding
Complimentary meals on duty
Complimentary dry cleaning - we do like to make an impression!
Complimentary use of Gym - because your wellbeing is a priority for us!
Annual parties Christmas lunches Summer BBQs and Easter celebrations
Pension scheme to help you save for the future.
Access to major high street discounts so you can treat your friends and family.

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