Director of Marketing - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton

EOE/AA/Disabled/Veterans

What will I be doing

TheDirector of Marketingleads all Marketing Planning & Execution strategies including the development management execution and measurement of all aspects of the marketing/branding strategies; including but not limited to Positioning Marketing Budgets Social Media Websites Paid Advertising and Video/Photography Assets etc. All efforts should be focused on maximizing performance. Success measures include: budget achievement increasing topline revenue optimizing expenses and achieving channel/market share objectives.

This Individual Encompasses The Following Skillsets

Our ideal candidate is an energetic marketing professional who thrives on creativity and strategic planning.

Branding / Positioning

Omni-Channel Marketing Strategy

Media & PR Strategy

Content Strategy

Storytelling from Data/Data Analysis

Ability to Engage Others / Presentation Skills

Project Management

Agency Management

Leadership & People Management

Budget Management

ESSENTIAL FUNCTIONS:

Marketing and eCommerce Planning and Execution

Branding & Positioning:Establishes all messaging positioning and marketing strategies understanding the impact to the hotels business mix customer and commercial strategy. Also delivers content and messaging that meets brand standards.

Planning & Budgeting: Develops strategic marketing plans and annual marketing budgets along with the hotels General Manager Directors of Sales and Directors of Revenue Management. Marketing plans should be annual seasonal and by segment of deployment inclusive of cost and deployment strategies (traditional digital and/or social media) through the review of competitive data demand analysis and market mix management. Adjusts the marketing plan throughout the year as-needed based on performance data and demand/marketing shifts.

On-Property Experiences: Works alongside operations to develop the strategic direction of curated on-property experiences and activations.

B2B Sales & Catering Marketing Support:Collaborates with sales leaders to provide marketing support to all sales-impacted market segments including but not limited to BT (Business Transient) accounts GDS B2B Groups and Luxury Consortia. Liaison with C&E (Catering & Events) leaders to support initiatives that focus on driving local and group catering revenue generation.

Market Research:conducts market-level research such as SWOT analysis competitive set studies and paid marketing surveys to test current and/or new service levels and marketing concepts.

Content & Asset Strategy: Manages the strategic direction and execution of marketing-specific assets and content including but not limited to: Website Content 3rd Party Site Content Social Media Content Digital & Traditional Advertising Photography and Videography.

Agency Management: Responsible for the agency vetting process agency relationship / management and ensuring agency alignment to the wider strategic plan and goals (including but not limited to: social PR Digital and Creative Agencies - if agency support exists)

Revenue Optimization: Works with Revenue Management to utilize reporting and data when making strategic decisions focused on optimizing performance.

Social Media: Leads the development of a comprehensive social media strategy including content development audience building and social influencer partnerships (for hotels with agency support this may also include social media agency management).

Partnerships:

-Internal Partnerships: Works with and leverages internal corporate partners including but not limited to Brand Marketing Regional Leaders and the MEC.

-External Partnerships: Identifies partnership/activation/sponsorship opportunities for joint outreach that align to the hotels positioning.

Human Resources/ People Management

If there are additional dedicated marketing team members this position oversees the management training coaching and career development of the marketing team.

Works with the Managed Support Team on alignment for marketing job descriptions and hiring of candidates for open marketing positions.

Creates a career development plan and actively participates in continuing education opportunities to ensure further professional development.

Ownership & Corporate Meetings Presentations and Reports

Prepares for and attends strategic hotel commercial meetings ownership reviews (as needed) and corporate hotel reviews.

In coordination with Revenue Management presents out on marketing activity and performance results utilizing supporting data and maintains a forward-looking analysis/plan and strategic direction.

Prepares for and attends all budget meetings.

In coordination with Revenue Management helps prepare marketing activity reports on regular cadence and on an as-needed basis.

SUPPORTIVE FUNCTIONS:

Provides analysis to support the development of the annual business plan and on-going measurements.

Performs special projects and other responsibilities as assigned and participates in task forces committees and cluster groups as requested.

Participates where appropriate in related trade/business related functions events conferences and workshops.

SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY

Extensive knowledge of marketing communication mediums to include but not limited to traditional digital and social channels.

Ability to perform critical analysis and to manage extensive amounts of information

Excellent written skills

Excellent presentation skills

Ability to effectively navigate the enterprise and communicate with department heads executive committee members team members and corporate leaders.

Ability to manages multiple projects and achieve deadlines.

Media buying experience both traditional and digital.

Copy development

Software/Program Skills/Knowledge:

Microsoft Office (Word Power Point Excel & Outlook)

Social Media Websites (Facebook Instagram Twitter etc)

CMS Platforms

Digital Analytics

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Education:

Bachelors Degree required (emphasis in marketing and/or public relations preferred)

Masters Degree preferred but not required

Experience:

5 years of combined marketing advertising and/or ecommerce marketing experience.

Prior hotel/travel industry experience is preferred but not required

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs