Front Office Agent: Blue Dolphin Resort Yamba
Front Office Agent: Blue Dolphin Resort Yamba
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Job Description
Passionate about the great outdoors and brightening someones day Join our team at NRMA Blue Dolphin Holiday Resort and help guests create unforgettable holiday memories in one of the coasts most stunning settings! This is a casual position. Reception hours are between 8am - 6pm Sunday-Thursday and 8am - 8pm Friday and Saturday.
What you will do
- Greet guests with a smile making everyone feel at home from the moment they arrive.
- Efficiently handle check-ins check-outs phone enquiries and reservations.
- Assist with guest requests from local info to special surprises.
- Ensure guest accounts are accurate and all transactions are handled with care.
- Communicate clearly with your team to ensure smooth handovers and happy guests.
- Support the team with any other tasks as neededno job too big or small!
What you will bring
- A warm enthusiastic attitude and a passion for delivering top-notch guest service.
- Strong multi-tasking skills and the ability to keep cool when things get busy.
- Excellent communication skills and a knack for making guests feel special.
- Knowledge of front office computer and reservations systems (desirable).
- Ability to work flexibly including weekends and public holidays as needed.
Whats in it for you
At the NRMA we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
- Progressive flexibility and well-being benefits to balance all of lifes priorities
- Complimentary myNRMA Rewards membership including discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
- Employee referral program where you may be eligible for a referral bonus of up to $2000
- Potential to grow progress or relocate your career and move around the NRMA Group or different locations with us.
Know you belong
Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations Australians people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team.
Are you nodding your head as you read this Ready to help guests discover the magic of Yamba Apply now and bring your energy to our nature-loving team! Visit our careers site to find out more!
As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
Remote Work :
No
Employment Type :
Casual
Employment Type
Casual
