Front Desk Agent | Residence Inn Lake Oswego
Front Desk Agent | Residence Inn Lake Oswego
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Residence Inn in Lake Oswego is looking for a Front Desk Agent to join the team! This position is responsible for anticipating guest needs providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the companys standards of quality and professionalism.
Job Duties:
- Anticipates and responds to guests in a friendly and positive manner
- Responsible for providing the highest level of service
- Process check-ins and check-outs verify billing create reservations and process special requests
- Assists guests by knowing hotel property local attractions and hours of operation of hotel outlets and services
- Works as a team player in meeting guests needs and actively contributes to the efforts of other departments when necessary
- Monitors room availability follows restrictions and all booking policies and procedures
- Follows company procedures when handling cash and processing financial transactions
- Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
- Adheres to company general work rules department procedures and company policies
Education:
High school diploma or GED required
CSM Corporation offers a comprehensive benefits package to all regular full-time employees designed to support the health well-being and financial security of our employees. Our benefits include medical dental and vision insurance plans company-paid life insurance and short term disability coverage company-paid long term disability coverage for eligible employees 401(k) plan with company match tuition reimbursement voluntary benefits (critical illness hospital indemnity accident insurance pet insurance identity theft) time-off scholarship program generous hotel discounts and more! For benefits offered to regular part-time or on-call employees please email .
Required Experience:
Unclear Seniority
Employment Type
Full Time
