French Customer Service Agent
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Job Description
Job Role
Answer inbound customer calls in French
Provide assistance related to services accounts or product issues
Communicate clearly and professionally primarily in French
Use English only when required for internal communication or basic tools
Responsibilities
Maintain high levels of customer satisfaction
Accurately log call details and update systems
Follow internal company guidelines and training
Cooperate with support teams and supervisors
Requirements
French level: Minimum B2
English level: A2 to B1 (basic working knowledge)
Must be able to work onsite in New Cairo
Graduates of any age are welcome to apply
Dropouts must be 27 years old or above
No previous experience required paid training is provided
Shifts
Males: Rotational shifts 24/7
Females: Rotational shifts up to 2:00 AM
Benefits
Salary: Up to 23000 EGP NET/month
Transportation provided
Full medical and social insurance
Paid training included
Career development within a global company
Two days off per week
Interview Process
Pre-Assessment Online via QuickfirmX
Final Interview Conducted onsite or online depending on the company s internal request
Apply Now
Fluent French (Minimum B2 level) Basic English (A2 to B1) for internal communication or systems use Strong verbal communication and customer handling skills Ability to follow structured workflows and company policies Willingness to work rotational shifts, including late hours (for males) Capable of maintaining customer satisfaction and logging interactions properly
Education
Graduates: Accepted (any age) Dropouts: Accepted if aged 27 years or older Note: Currently enrolled undergraduates are not eligible
Employment Type
Full Time
Company Industry
Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers
