About Scicom

30 Job openings in Scicom

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Full Time

Roles & ResponsibilitiesThe Executive Customer Service (ECS) will report to the CS Manager as part of the Global Operations team. The ECS will need to be a handson individual with a good customerfaced attitude to ensure the organization delivers the highest level of service to our use More...

Employer Active Posted on 26 Mar | Full Time | Easy Apply

Short Term - Data Entry Positions
Scicom - Kuala Lumpur - Malaysia

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Full Time

Job DescriptionThe Position:You will be required to perform data entry based on the data shown on the computer screen.The position will require you to support the contact centre in spoken and written English.Skill Requirements:SPM/STPM/Diploma/Degree.Own Laptop/Desktop and Internet se More...

Employer Active Posted on 19 Mar | Full Time | Easy Apply

Universal Command Centre Executive Incident ManagementRole Summary:The Incident Resolution Management Agent is responsible for the resolution of service requests and associated services issues for nominated customers in real time. This includes proactively monitoring of open tickets t More...

Employer Active Posted on 05 Mar | Full Time | Easy Apply

Senior Program Engineer Manager
Scicom - Kuala Lumpur - Malaysia

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Full Time

Responsibilities of the Role:Responsible for the program execution delivery and quality across a team of developers.Monitor the existing metrics analyze data and lead partnerships with other Data and Analytics teams to identify and implement system and process improvements.Leading key More...

Employer Active Posted on 01 Mar | Full Time | Easy Apply
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Full Time

Specialist Technical Support Thai Language SupportResponsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advic More...

Employer Active Posted on 01 Mar | Full Time | Easy Apply
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Full Time

Specialist Technical Support Thai Language SupportResponsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advic More...

Employer Active Posted on 01 Mar | Full Time | Easy Apply
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Full Time

Specialist Technical Support Thai Language SupportResponsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advic More...

Employer Active Posted on 01 Mar | Full Time | Easy Apply
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Full Time

Specialist Technical Support Thai Language SupportResponsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advic More...

Employer Active Posted on 01 Mar | Full Time | Easy Apply

Customer Success Manager
Scicom - Kuala Lumpur - Malaysia

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Full Time

The Position:The Customer Success Manager (CSM) ensures a smooth onboarding and integration process and life cycle management to capture the business value of Tier1 Enterprise customer.The Responsibilities of the Role:Work in tandem with sales and business development and are the main More...

Employer Active Posted on 20 Feb | Full Time | Easy Apply

The responsibilities for the role:Be a part of the Voice & CloudCom Solutions value stream assure second line support for all BICS Voice & CloudCom products and for all voice& CloudCom platforms.Followup Network Availability/Quality and perform proactive and reactive maintenance actio More...

Employer Active Posted on 20 Feb | Full Time | Easy Apply
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Full Time

The Position:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and written English andRussianLang More...

Employer Active Posted on 16 Feb | Full Time | Easy Apply

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of exper More...

Employer Active Posted on 08 Feb | Full Time | Easy Apply

Executive - Monitoring Support
Scicom - Kuala Lumpur - Malaysia

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Full Time

The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal services. Teams including Service Delivery Manager Technical Support Technical Account Managers Part Planning L More...

Employer Active Posted on 08 Feb | Full Time | Easy Apply

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of exper More...

Employer Active Posted on 08 Feb | Full Time | Easy Apply
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Full Time

Roles and Responsibilities:Responsible for all Industrial Relations activities for the company including handling all matters related to disciplinary actions grievances counseling staff misconduct advising and guiding management on the best practices of employer and employee relations More...

Employer Active Posted on 08 Feb | Full Time | Easy Apply
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Full Time

TheResponsibilities of the Role:To provide support supervision to other business unit in the handling of staff disciplinary & employee relations matters.To assist subordinate in matter related to Industrial Relations Employee Relations(ER) & Expatriate Management.To conduct disciplina More...

Employer Active Posted on 08 Feb | Full Time | Easy Apply

LEADING BRAND IN COMPUTERSAustralia & New Zealand Malaysia & Singapore Hong Kong & TaiwanExecutive Technical SupportThe Position:The Executive Technical Support will be required to manage incoming calls and emails pertaining to PCs Laptops and related products and services.The positio More...

Employer Active Posted on 08 Feb | Full Time | Easy Apply
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Full Time

The Position:The Executive Technical Support will be required to manage incoming calls emails and chat from customers pertaining to PCs Laptops and Electronic products and services.The position will require you to support the contact centre in spoken and written English.The Requireme More...

Employer Active Posted on 08 Feb | Full Time | Easy Apply

The Position:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and written English Arabic and Fre More...

Employer Active Posted on 07 Feb | Full Time | Easy Apply

The Responsibilities of the Role:Handle general enquiries and feedback from B2B customers via Voice and Emails in relation to client product and services.Provide solutionoriented and individual assistance related to technical enquiries.Process email inquiries escalations and customer More...

Employer Active Posted on 30 Jan | Full Time | Easy Apply