Group User Insights Manager,
Group User Insights Manager,
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$ 139000 - 271000
1 Vacancy
Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The opportunity
an Adobe Company is changing the future of how creative work gets done by helping over 1 million creative professionals seamlessly collaborate from all over the world. We have built a product creatives recognize and love through constant innovation and incredible attention to detail.
Were seeking a strategic empathetic and forward-thinking leader to head our User Insights team. As Senior Manager User Insights youll lead a multidisciplinary team of user researchers workflow architects feedback specialists and design strategists. Your mission: to deeply understand our customers illuminate opportunities and guide the evolution of through actionable insights and visionary thinking.
This is a rare opportunity to shape the research function at a category-defining product used by creative professionals worldwide. Reporting to the Head of Design youll work cross-functionally with Product Engineering Marketing and Design to ensure our product and roadmap reflects what truly matters to the customers we serve. Your work will drive clarity spark innovation and help deliver best-in-class experiences that empower creative teams to do their best work.
What youll do
Lead and mentor a high-impact multi-disciplinary team fostering a culture of curiosity collaboration and continuous learning
Define and scale research operations methodologies and infrastructure to deliver timely actionable insights
Establish and drive a strategic User Insights roadmap that informs product direction and unlocks new opportunities for growth and impact
Champion the voice of the customer turning research into compelling narratives that shape decisions at every level of the organization
Build and operationalize programslike Voice of Customer panels and feedback loopsthat regularly bring teams closer to the people we build for
Apply and evolve mixed-method research strategies integrating qualitative and quantitative insights to guide product development across the lifecycle
What youll need to succeed
10 years of experience in user research design strategy or related fields with 5 years leading high-performing teams
Proven success driving research for complex multi-surface SaaS products with deep expertise across qualitative and quantitative methods
Strong executive communication and stakeholder alignment skills with the ability to build trust and influence through insight and narrative
Track record of using research to drive measurable product and business outcomes (e.g. CSAT NPS MAU etc.)
Demonstrated commitment to inclusive research practices that surface diverse perspectives and advance accessibility and equity
Experience building and scaling impactful research teams in fast-paced product-driven environments
A portfolio of case studies that showcase your strategic thinking leadership and ability to generate high-impact insights
About Adobe Design
Adobe Design creates tools that amplify the worlds ability to create and communicate. Were a global team of designers researchers prototypers content strategists program managers and more who work across Adobes three product lines: Creative Cloud Document Cloud and Experience Cloud.
Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $$271000 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .
Required Experience:
Manager
Employment Type
Full-Time
