Customer Support Group Administrative Assistant (Hybrid)

Have a passion for organization Then we have something in common! 

To help us keep our ducks in a row Lakeshores CCP Services Group (CSG) could use the support of a full-time Administrative Assistant who thrives in a fast-paced environment! If you are an incredibly organized and outcome-oriented individual who wants to learn new skills in a challenging yet fun environmentand you have a passion for helping others and pitching in where neededthen dont pass up this opportunity! Lakeshore is a great place to work (if we do say so ourselves).

A day at Lakeshore looks like this:

• Reviewing and managing Customer Care Associate (CCA) timecards and payroll
• Running and analyzing various reports to support daily team operations
• Booking CCA travel travel invoice retrieval and reconciliation
• Manage team accounts and expenses; monthly credit card reconciliation
• Assisting with onboarding tasks for new CCAs
• Vendor research booking and invoice reconciliation
• Creating and updating Salesforce records as needed
• Assisting with expense reports and invoice approvals
• Performing departmental analysis and reporting
• Supporting the team and management in daily activities and tasks
• Jumping into time-sensitive projects wherever and whenever needed
• Showing flexibility and a willingness to learn
• Treating internal and external customers like gold!

Qualifications :

Got the skills and experience Heres what were looking for:

• 1-2 years of experience in a professional office setting
• Top-notch written and verbal communication skills
• Ability to juggle multiple projects with superb accuracy (extra points if you can actually juggle!)
• Strong sense of urgency and a can-do attitude
• Strong administrative skills and attention to detail
• Ability to work under deadlines in a fast-paced environment
• Intermediate proficiency in Microsoft Excel; Knowledge of is a plus
• Proven proficiency with Microsoft Word and Outlook
• Experience in customer support is preferred
• Quick learner and super strong desire to help others
• Egoless collaborative approach to producing great work

Additional Information :

And heres our end of the bargain!

At Lakeshore we pay local market wages for employees that reside within Los Angeles and Orange Counties.

For this position new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at an hourly rate between $16.10 - $20.91 depending on relevant experience & skillset.

This range is indicative of projected hiring range. The annual base compensation will take into account each candidates relevant experience location and skillset.

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverageEPO PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefitschoose what you like ignore the rest
• On-site preschool for our employees children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dressand we really mean it

At Lakeshore we know our diversity makes us stronger and when everyone feels included and valued we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers families and children we serve.

We know we couldnt do the extraordinary things were doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group Lakeshore is more than a great place to workits a great experience to be part of. Day in and day out we give everything weve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success were constantly on the lookout for people to join us. So if youre a down-to-earth professional who shares our desire for making a difference wed love to hear from you. 
 
To learn more about Lakeshore visit  Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and mind-boggling talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDS-related complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose.

To learn about how we collect and use Applicant information please visit our Employee/Applicant Privacy Policy. INDRLL1