Training Administrator

We are looking for someone to join our HR team to join in the role of Training Administrator supporting the learning and development and mandatory and compliance training for our employees across the country with our learning portal. 

Duties and responsibilities:

• Monitor the Training email mailbox and respond to queries as first point of contact in a timely manner. Deal with telephone and email queries in a courteous professional and timely manner
• Resetting of passwords/providing advice on how to do this
• Setting new employees login details up/amending
• Responding to all email enquiries
• Recording training
• Assisting with adding new courses and modules
• Scheduling and setting up reports
• Maintain the training calendar and add courses and arrange bookings liaising with trainer
• Regular checks on compliance training reminding who needs to complete
• Assisting with the creation of modules e.g. videos PowerPoints etc
• Updating and regularly reviewing content on the learning portal
• Supporting the overall development of the portal in the business with new courses initiatives and all other areas in conjunction with the HR Director
• Support the management of  vendor relationships with the HR Director
• Review monthly Apprentice stats and circulate across the business
• Liaise with employees who have completed their Apprenticeships and obtain testimonials

Qualifications :

To be considered for this role you must possess the following qualifications and skills:

Required:

• Excellent organisational and communication skills with the ability to interact effectively with all levels of people in the business
• Strong computer literacy particularly with Microsoft Office suite (Excel Word PowerPoint)
• Good Excel skills including data analysis and reporting
• Proven track record of excellent administrative experience
• Ability to use initiative and work independently when required
• Strong attention to detail and accuracy 
• Excellent time management skills and ability to prioritise tasks effectively

Preferred:

• Previous experience in an administration role
• Familiarity with learning management systems (LMS) or e-learning platforms
• Experience in creating training materials or e-learning content
• Understanding of apprenticeship programmes and related reporting
• Basic video editing skills for creating training modules

Personal Attributes:

• Proactive and self-motivated with a can-do attitude
• Adaptable and willing to learn new systems and processes
• Team player with the ability to build positive relationships across the organisation
• Customer-service oriented approach to internal stakeholders

You do not need to have been in a training role previously but you should be able to demonstrate the above qualifications and skills. Being a fit for our small team is essential as there will also be core HR tasks as part of the role once settled helping the busy HR team in supporting the business.

Additional Information :

There are many advantages to working for us including:

• With Caterlink you have the opportunity to a blended learning programme that can include formal qualifications including Apprenticeships classroom training eLearning and on the job training to support and encourage your development and enable you to be the best you can be. Everyone who joins us is provided with an induction where they learn more about us and enable them to be the best they can be. We invest in development opportunities and are always looking to recruit train and retain the best people for our own future talent and your own future development.
• We offer you access to our Employee Discount Platform where you can make great savings at supermarkets cinema restaurants as well as holiday discounts family days out and many more!
• Our Employee Assistance Program and Virtual GP benefits are there for you and your family to use free of charge at any time
• You may be eligible to join our Pension scheme

Remote Work :

No

Employment Type :

Full-time