Set-up and Location: Onsite-Ortigas
Work Schedule: 9:00 AM to 06:00 PM AEST (07:00 AM - 04:00 PM PH Time)
Employment Type: Full-time
Ready to do work that actually excites you
We seek a Finance Operations Associate to manage day-to-day BAU tasks including bookkeeping bank reconciliations invoicing and email-based client support ensuring accuracy responsiveness and timeliness in every step. The ideal candidate will have hands-on experience with Xero familiarity with Australian financial workflows and excellent written communication skills to support both clients and internal stakeholders. This role plays a key part in maintaining smooth financial operations while offering the chance to grow into broader exposure across FP&A and strategic finance functions.
What Youll Do
1. Finance Operations & Bookkeeping
- Perform daily bank reconciliations across multiple Xero bank feeds.
- Upload and reconcile bills expenses and credit card transactions.
- Manage accounts payable and accounts receivable processes.
- Issue invoices and follow up on payments when required.
- Ensure accurate coding of transactions GST allocation and payroll journal entries.
2. Month-End Close Support
- Assist with preparation of internal month-end reporting packs.
- Coordinate with external bookkeepers and accountants as needed.
- Help ensure timely financial close with a target of within 3 business days.
- Support balance sheet reconciliations and documentation collation.
3. Customer Support (Finance Queries)
- Monitor and triage emails in shared finance inboxes (e.g. refund requests payment errors)
- Draft high-quality warm and professional customer responses via email
- Liaise with internal teams (e.g. Credit Operations) to resolve escalations efficiently
4. FP&A and Financial Reporting (Light Exposure)
- Assist in updating financial models and rolling forecasts
- Maintain and clean datasets in Google Sheets or Excel (e.g. revenue or expense trackers)
- Extract data from internal systems (e.g. underwriting platform CRM)
Collaboration & Stakeholder Management
- Work closely with the Australian-based CFO and Finance function.
- Communicate clearly and confidently with internal and external stakeholders.
- Collaborate with cross-functional teams when resolving customer or operational issues.
- Uphold high standards of discretion and integrity in all financial communications.
Technology and Financial Competence
- Use Xero as the primary accounting tool.
- Be proficient with Google Sheets including formulas like SUMIFS pivot tables and filters.
- Be comfortable navigating modern productivity tools such as Slack Gmail Notion and Google Drive.
- Familiarity with workflow automation tools like Zapier or Make is a plus.
Requirements
What You Bring
We re looking for someone who:
- Bachelor s degree in Accounting Finance Business Administration or a related field is preferred.
- At least 2 years of experience in bookkeeping finance operations or accounting.
- Strong hands-on experience with Xero is mandatory.
- Prior experience working with Australian SMEs or startups is a plus.
- High attention to detail and a process-oriented mindset.
- Excellent written English especially in customer service contexts.
- Basic understanding of FP&A or an interest in growing in that direction.
- Ability to manage multiple workflows and meet deadlines.
- Strong interpersonal skills and cultural alignment with Australian working styles.
- Comfortable working in a fast-paced high-growth remote-first environment.
Benefits
Why You ll Love Working Here
- HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday Vacation Medical and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: Year-End Party Family Day Team Building and more!
Let s Talk
If you re thinking this sounds like me it probably is. Click apply. We can t wait to meet you.
We re looking for someone who: Bachelor s degree in Accounting, Finance, Business Administration, or a related field is preferred. At least 2 years of experience in bookkeeping, finance operations, or accounting. Strong hands-on experience with Xero is mandatory. Prior experience working with Australian SMEs or startups is a plus. High attention to detail and a process-oriented mindset. Excellent written English, especially in customer service contexts. Basic understanding of FP&A, or an interest in growing in that direction. Ability to manage multiple workflows and meet deadlines. Strong interpersonal skills and cultural alignment with Australian working styles. Comfortable working in a fast-paced, high-growth, remote-first environment.