Job description
Roles and Responsibilities
- Provide technical support to customers through phone email or chat channels.
- Troubleshoot and resolve hardware and software issues related to laptops desktops printers routers switches etc.
- Manage customer queries on Active Directory IT service desk L1 support technical voice process ticketing tools international technical support.
- Escalate complex issues to senior engineers or other teams when necessary.
- Document all interactions with customers using CRM software.
Desired Candidate Profile
- Strong communication skills for effective interaction with customers over phone/email/chat.
- Ability to work rotational shifts including weekends & holidays as per business requirements.
- CTC:Up to 3 LPA to 3.8 LPA
- Take-Home Salary:22000 INR to 27000 INR
Package- Negotiable- 5days working Both ways Cabs/ Rotational shift and Rotational Off.
For more info contact@//
Experience Require- ( Minimum of 6 months or More Exp
NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.
Contact Number -Hr
Marry @
Kindly share your resume -
Email ID - /
NO HIDDEN CHARGES
Required Experience:
Junior IC