drjobs Technical Support Customer Care @chennai

Technical Support Customer Care @chennai

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1 Vacancy
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Job Location drjobs

Chennai - India

Yearly Salary drjobs

₹ 350000 - 400000

Vacancy

1 Vacancy

Job Description

Job description

Roles and Responsibilities

  • Provide technical support to customers through phone email or chat channels.
  • Troubleshoot and resolve hardware and software issues related to laptops desktops printers routers switches etc.
  • Manage customer queries on Active Directory IT service desk L1 support technical voice process ticketing tools international technical support.
  • Escalate complex issues to senior engineers or other teams when necessary.
  • Document all interactions with customers using CRM software.

Desired Candidate Profile

  • Strong communication skills for effective interaction with customers over phone/email/chat.
  • Ability to work rotational shifts including weekends & holidays as per business requirements.

  • CTC:Up to 3 LPA to 3.8 LPA
  • Take-Home Salary:22000 INR to 27000 INR

Package- Negotiable- 5days working Both ways Cabs/ Rotational shift and Rotational Off.

For more info contact@//

Experience Require- ( Minimum of 6 months or More Exp


NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.

Contact Number -Hr

Marry @

Kindly share your resume -

Email ID - /


NO HIDDEN CHARGES



Required Experience:

Junior IC

Employment Type

Full-Time

Company Industry

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