Customer Support Assistant
Customer Support Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in New Orleans. This position plays a vital role in ensuring client satisfaction by providing timely accurate and friendly assistance to our customers. The ideal candidate will possess strong communication skills a solutions-oriented mindset and the ability to manage multiple support channels efficiently.
Responsibilities:
Respond promptly to customer inquiries via phone email and in-person
Identify and resolve client concerns effectively and professionally
Document interactions and maintain updated records in the support system
Assist with service requests troubleshooting and basic technical support
Coordinate with internal departments to ensure smooth resolution of issues
Provide follow-up communication to ensure customer satisfaction
Maintain a high standard of professionalism and courtesy in all interactions
Qualifications :
Qualifications:
High school diploma or equivalent (Bachelors degree preferred)
Previous experience in customer support or administrative roles
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Proficient in Microsoft Office and basic CRM platforms
Ability to work independently and as part of a team
Problem-solving attitude with attention to detail
Additional Information :
Benefits:
Competitive salary: $50000 - $55000 annually
Opportunities for career advancement and skill development
Comprehensive training and ongoing support
Paid time off and holidays
Health dental and vision insurance
Positive and collaborative work environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
