Laundry Supervisor - Movenpick Hotel Kigali
Laundry Supervisor - Movenpick Hotel Kigali
Posted on :
12-07-2025
Employer Active
1 Vacancy
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Job Description
- To supervise the Laundry operations ensuring that the hotel standards and procedures are fully known and followed.
- To ensure all the equipment utilized in the laundry is well set-up and maintained and the related instructions and cycles are well adapted and followed-up.
- To ensure a correct and economical use of all the chemicals and that the formulas are respected.
- To ensure a proper storage of the chemicals respecting the environmental procedures.
- To maintain the linen and laundry par stocks.
- To ensure laundry staff has a full knowledge of all the textiles and their proper care.
- To constantly check the linen uniform for cleanliness and defects and to recommend replacement if necessary.
- To maintain constant linen flow to the floors and the outlets.
- To ensure proper distribution of all articles and efficient handling of guests managers and employees uniforms.
- To maintain a record of consumption of all the chemicals per wash and to prepare monthly productivity reports.
- To assist laundry and housekeeping operations during daily peak hours.
- To ensure work areas and stores are always in a good state of maintenance and that fire hazards and safety hazards are removed.
- To ensure uncompromising levels of cleanliness and maintenance through each employees responsibility.
- To maintain complete and readily accessible files.
- To continuously study and evaluate the operations and procedures to increase revenue and productivity.
- To ensure proper handling of lost and found items.
- To participate in monthly inventories.
- To follow up daily check lists.
- To ensure a proper use of the telephone etiquette as per Movenpick standards.
- To work closely and enthusiastically with other departments to ensure teamwork and the smooth efficient operation of the hotel.
- To manage any guest complaint in a professional manner by owning it resolving it to the guest satisfaction and recording it.
- To ensure a proper coverage and supervision of the Laundry at all times.
- To respect schedules terms and deadlines as agreed with the Management.
- To ensure that all team members are updated with the latest administrative organizational operational or other changes and news.
- To conduct / attend a daily line up briefing with the Laundry team to recapitulate tasks and activity.
- To assist in fulfilling administrative responsibilities and monitoring activities.
- To be an ambassador of the Laundry and of the hotel in and outside the work place.
- To assist in interviewing potential candidates and in new employees integration in liaison with the HR Department.
- To create an atmosphere of high morale and a happy working relationship among the staff.
- To develop staff motivation and performance through action plans. To be involved in staff retention and satisfaction.
- To ensure trainings and regular refresher courses are conducted and attended as scheduled.
Qualifications :
- Diploma or degree in Hotel Management or any other relevant fields
- Atleast 2 years experience in 4-5 star hotel.
- Fluent in English
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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