- Maintains a presence as requested at hotel / department meetings and committees.
- Always complies with Movenpick standards and regulations to encourage safe and efficient hotel operations.
- Actively participate in daily briefing daily warm up and department meetings
- Train and coach colleagues on expected standards of service
- Conducts daily inspections of floors.
- Be knowledgeable on all current guest services and events in the hotel.
- Inspects show rooms guest elevator foyers storage and supply rooms and Room Attendants carts and closets to ensure the quality of work of the housekeeping team.
- Reports any damage special cleaning change of soft furnishings etc. to Executive Housekeeper or the Assistant Housekeeper during her absence on any issues in all areas of the hotel.
- Confirm that all daily duties are completed to standard.
- Must be able to perform all Room Attendant and House Attendant duties.
- Work with all Housekeeping staff to maintain and improve guest service scores.
- Ensures all Lost and Found items are logged on the system in the HSK shared file and handed in by Security.
- Ensures any Health/Safety matters are reported and followed up.
- To conduct proper handover with each day Floor Supervisor to keep seamless information flow.
- Carry out any reasonable duties not detailed in the scope.
Qualifications :
- Fluency in English (verbal & written) essential.
- Diploma/ cerification in hotel management or any other relevant fields.
- Minimum 1 years experience in a supervisory capacity in a hotel housekeeping environment
- Proven training skills.
- Experience with Hotel Property Management System Opera desirable.
- Must be proactive with a meticulous eye for detail.
- Strong organizational supervisory and communication skills.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high-pressure situations.
- Must be able to perform assigned duties with attention to detail speed accuracy follow-through courtesy cooperativeness and work well with limited supervision.
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time