drjobs Public Area Supervisor - Movenpick Hotel Kigali

Public Area Supervisor - Movenpick Hotel Kigali

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1 Vacancy
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Job Location drjobs

Kigali - Rwanda

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Maintains a presence as requested at hotel / department meetings and committees.
  • Always complies with Movenpick standards and regulations to encourage safe and efficient hotel operations.
  • Actively participate in daily briefing daily warm up and department meetings
  • Train and coach colleagues on expected standards of service
  • Conducts daily inspections of floors.
  • Be knowledgeable on all current guest services and events in the hotel.
  • Inspects show rooms guest elevator foyers storage and supply rooms and Room Attendants carts and closets to ensure the quality of work of the housekeeping team.   
  • Reports any damage special cleaning change of soft furnishings etc. to Executive Housekeeper or the Assistant Housekeeper during her absence on any issues in all areas of the hotel.
  • Confirm that all daily duties are completed to standard.
  • Must be able to perform all Room Attendant and House Attendant duties.
  • Work with all Housekeeping staff to maintain and improve guest service scores.
  • Ensures all Lost and Found items are logged on the system in the HSK shared file and handed in by Security.
  • Ensures any Health/Safety matters are reported and followed up.
  • To conduct proper handover with each day Floor Supervisor to keep seamless information flow.
  • Carry out any reasonable duties not detailed in the scope.

Qualifications :

  • Fluency in English (verbal & written) essential.
  • Diploma/ cerification in hotel management or any other relevant fields.
  • Minimum 1 years experience in a supervisory capacity in a hotel housekeeping environment
  • Proven training skills.
  • Experience with Hotel Property Management System Opera desirable.
  • Must be proactive with a meticulous eye for detail.
  • Strong organizational supervisory and communication skills.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high-pressure situations.
  • Must be able to perform assigned duties with attention to detail speed accuracy follow-through courtesy cooperativeness and work well with limited supervision.


Additional Information :


Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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