Product Manager- Transaction & Savings Products
Product Manager- Transaction & Savings Products
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Job Description
Location- Sydney Hybrid minimum 5 day within the fortnight (may be requested more than this)
Term- 12 months
Do work that matters
As a Product Manager Transaction & Savings products you will play a key role within the Everyday Banking team in shaping our propositions across key customer segments. You will lead the development of segment- specific insights reporting and strategic recommendations to drive improved customer experience product performance and business growth. You will work cross-functionally with data marketing digital distribution and other product teams to deliver outcomes.
More specifically you will:
- Drive development of the customer segmentation strategy ensuring it supports the banks growth objectives and aligns with customer needs.
- Understand the voice of the customer be across and pre-empt impact of macro micro and product landscapes.
- Identify opportunities to improve our propositions supported by a deep understanding of our products and customers.
- Lead and execute change in partnership with delivery teams and a wide range of stakeholders to continuously improve our product offerings and processes.
- Lead the regular reporting and insight generation across key customer segments turning data into actionable strategies.
- Collaborate with analytics teams to improve segment definitions and measurement frameworks.
- Monitor market trends and competitor activity to ensure our segment strategies remain relevant and differentiated.
We want to hear from people who have:
- Previous experience in product strategy or customer insights is essential for this role
- Strong understanding of customer frameworks customer journeys and value propositions is highly desirable
- Strong commercial acumen and strategy development skills
- Strong communication stakeholder and influencing skills
- Strong analytical skills with confidence using data to drive actionable insights
- Proven problem-solving skills coupled with confidence in making data-driven decisions
- Advanced ability to drive outcomes and execute on a roadmap of initiatives
- Risk Mindset all CommBank employees are expected to proactively identify and understand openly discuss and act on current and future risks
Employment Type
Full Time
