Principal Specialist, Technical Support
Principal Specialist, Technical Support
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Job Description
Role and Responsibility:
- Warranty and Non-Conformity Cases- Back Office Support from Jejuri Pune Office
- Technical Support and Continuous Improvement in Technical breakdown and issues. A person will provide technical support to service team as and when required. If required visit the site for further support.
- RCA (Root Cause Analysis) and Report Preparation
- Troubleshooting during breakdowns
- Travelling to sites as & when required
- Interacting with cross functional team like Branch Service Team Engineering Factory Global Technical team and Suppliers
- Technical Training Customer and Internal. Person will provide customer training on maintenance and operation as and when required.
- Working at Height
- Awareness of ISO 14001 & 45001 standards
Qualifications :
Professional Experience Required (Max Min.): 6-12 Years
Knowledge & Experience Required:
- Variable Frequency AC Drives and AC Motors
- Electrical and Electronic devices like Load cell encoders switches sensors MPCB Relay/Contactors
- Crane Application- Experience in crane industry is mandatory.
- Brakes Thruster/DC Disc Brakes. Gear box Wire Ropes Drum wheels
Software Skills Required:
Computer knowledge SAP warranty Process Siebel required & Passport Required
Additional Information :
Konecranes moves what matters. We are a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
