Customer Service Officer
Customer Service Officer
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Job Alert
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AUD 60000 - 75000
1 Vacancy
Job Description
Job Description
Location: Minchinbury Western Sydney
Salary: $60k - $75k Super
Role Highlights: If youre organised people-oriented and ready to leave behind retail hospitality or fast food - this could be your step into something more. Learn grow and build a real career with a company that invests in its people.
Role Overview
This isnt your typical office job. Its fast-paced varied and every day is different. Youll be on the frontline of customer experience supporting a busy manufacturing team and learning the ropes in admin logistics and production support. The best part You dont need to come from this world - just bring your initiative customer service mindset and a willingness to learn. Youll be trained supported and encouraged every step of the way by a team that values growth loyalty and a good attitude.
Youll report to a Branch Manager who started in this exact role. Theyve walked the path and theyll show you the ropes.
Key Duties Include:
- Be the first point of contact for customer queries (email phone face-to-face)
- Organise and print production tags and schedules
- Assist with stock control customer orders and quotes
- Receive goods and manage incoming transport invoices
- Process EFTPOS payments manage daily truck runs and pickup logs
- Support the sales and admin teams with general office coordination
Candidate Profile
Youve got a bright and bubbly personality a willingness to learn and the confidence to ask questions. You may have worked in retail hospitality fast food or admin/customer service and are now ready to build a career within an office environment.
Were not looking for a resume full of titles. Were looking for the right attitude. If you love talking to people & helping know your way around a computer sending emails and want to be part of something bigger this is for you.
Were looking for someone with:
- Excellent verbal and written communication skills.
- Strong attention to detail and organisational abilities
- Enjoys being busy in a fast-paced environment
- A friendly bubbly personality with a customer-first mindset.
- Confidence using Microsoft Office (Word Excel Outlook).
- Drivers Licence/own transport (public transport is limited)
Any prior experience in customer service in fast food retail hospitality or office would be ideal however we are more interested in how you communicate your willingness to learn and your genuine interest in building a career.
Culture & Benefits
Heres what sets this company apart: They promote from within train properly and treat you like a person - not a number.
Youll be part of a close-knit team who go above and beyond to support each other in a bustling manufacturing business. Youll have opportunities to grow as you gain more experience.
This role is available due to an internal promotion.
- Permanent full-time role
- Monday to Friday: 6:30am 4:30pm (no weekends)
- Supportive diverse and dynamic team environment with a focus on quality service
- Ongoing Training and development with genuine career opportunities in admin operations or production coordination
- Regular staff BBQs lunches involvement with community & sporting initiatives and events
- Salary Range: $60k - $75k Super
- Location: Minchinbury Western Sydney with parking onsite.
Apply
If this sounds like you please send your resume by clicking the apply link below. The reference number for this role is CD59492. Please allow for 3 - 5 working days for us to process all the applications. All applicants will receive feedback from us either via email or a telephone call.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
