Sr Business SME2
Sr Business SME2
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Job Description
The client is looking for a Learning Consultant to evaluate content creation
requests (priority scope and business need) to present to the Content Development
Team. This individual will be the face of this program as they will be building
relationships with various departments and agencies to improve enrollment. The ideal
candidate will possess excellent written and verbal communication skills and be a team
player. They will have LMS experience managing administration tasks and generating
reports. They will also be expected to provide input into the analysis and delivery of
various e-Learning modules. This includes all phases of delivery from intake analysis
development QA (validating operational success) and implementation.
The client is implementing a new enterprise learning management system.
This system provides a single source for all training and education for all employees
and external partners. MaineIT seeks to create documentation and content for its
processes and procedures that will be made available to all MaineIT staff in a learning
management system. MaineIT will offer this service to other State agencies as they are
brought into the system.
Responsibilities:
- As the state implements their own enterprise-wide learning management system there is a need to create content by MaineIT that provides instructional learning about MaineIT programs processes and critical procedures.
- Viewing the instructionalmaterial is critical to ensure all MaineIT employees as well as all Executive Branchemployees who consume technology services understand the goals of the programsprocesses and procedures.
- MaineIT has many programs processes and procedures that are either not fully documented well understood or easily accessible.
- The documentation and learning content creation for inclusion in the Enterprise Learning Management system requires resources and expertise that are not currently available in MaineIT.
- By securing these resources MaineIT can create the content ensure full documentation exists and present it in the learning modules in an easy-to-understand format making it widely accessible.
- The lack of understanding about MaineIT programs processes and procedures lends itself to confusion when consuming those services which leads to a high level of frustration and increase in the amount of time to become compliant with the objectives of the programs processes and procedures. In securing the necessary resources the client can achieve its goal of providing a seamless user-friendly experience when using the programs processes and procedures.
Top 3 Skills:
- e-Learning Content Development experience
- Partnership building / Stakeholder engagement experience is crucial
- Demonstrated ability to review and verify procedural documentation
Preferred Skills:
- Previous Learning Management Systems experience preferred
Employment Type
Full Time
