***Please feel free to contact our office for immediate consideration or additional details: ***
Manufacturing/Production Service Coordinator
Were hiring a proactive Production Service Coordinator to manage order flow track production timelines and support communication between teams and customers. This fast-paced role requires strong organizational and problem-solving skills to keep operations running smoothly.
Job Responsibilities:
- Deliver exceptional customer service through clear and effective verbal and written communication helping customers identify solutions and achieve desired outcomes
- Provide accurate pricing and quotes in accordance with company guidelines to support sales and customer needs
- Enter and manage customer orders packaging quotes and sample requests using the MACOLA system
- Oversee assigned house accounts ensuring consistent communication and timely follow-up on quotes inquiries orders and related tasks
- Collaborate closely with outside sales reps internal departments (production administration) vendors and customers on project coordination pricing technical specs and deadlines
- Resolve shipping inquiries returns credits and payment issues by working with the appropriate departments
- Coordinate with production supervisors to prioritize and expedite urgent (HOT) orders efficiently
- Utilize strong email and computer skills to manage day-to-day customer interactions and data entry
Qualifications:
- Strong problem-solving skills and the ability to think quickly under pressure
- Self-motivated with the ability to work independently and manage multiple tasks effectively
- Experience in manufacturing packaging or construction industries preferred
- Comfortable with math measurements dimensional analysis and weight variations.
- Demonstrated customer focus and ability to manage a variety of customer relationships
- Highly organized with a strong emphasis on accuracy and prioritization
Want to be considered for this opening immediately Candidates already registered with us please send an updated resume to and reference the job title. If you are not already registered please apply by clicking the Apply Now button.
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Required Experience:
IC