Administration and Coordinator Support (AO-13482)

This is a remote position.

• Support the operation of client feedback tools including survey and dashboard admin liaising with childcare centres and managing admin and
  
• Monitor project milestones track progress and follow up on tasks to ensure timeliness.
  
• Maintain and update client and team documentation (project plans timelines contact lists proposals)
  
• Manage shared drives process administration and databses to ensure efficient processes.
  
• Handle correspondence including emails follow-ups and reminders for clients and internal stakeholders.
  
• Assist with planning workshops training sessions and events including presentation and materials preparation and participant communications.
  
• Coordinate onboarding workflows and training programs including pre-work follow-ups and check-ins.
  
• Design and manage training documents such as prestnations guides workbooks and admin assets.
  
• Provide support in course design and instructional design for training and development programs.
  
• Maintain accurate data in CRM systems and project management tools.
  
• Use platforms to support project workflows (Notion).
  
• Basic level of Administration tasks in Qualtrics feedback program.
  
• Design & creation competence on Canva.
  
• Microsoft suite (Outlook & Excel)
  
• Draft meeting invites internal/external updates and client messages.
  
• Support basic communications and ensure consistent messaging across teams.
  

Requirements

• 2 years experience in an administrative or coordination role.
  
• Strong organisational skills with excellent attention to detail.
  
• Clear and professional communication skills (written verbal and phone).
  
• Ability to multitask prioritise and manage time effectively.
  
• Proficiency with Microsoft Office (Word Excel PowerPoint).
  
• Familiarity with project management tools (Notion ideally) or willingness to learn.
  
• Experience with CRM systems and data entry.
  
• Canva skills for creating training and communication materials.
  
• Experience in instructional design or course design highly regarded.
  
• Proactive problem-solving and ability to anticipate needs.
  
• Strong interpersonal and collaborative skills.
  
• Ability to learn new systems and conduct own research in doing so.
  
• Discretion and ability to handle confidential information.
  

Benefits

• Australian clients and Australian hours (giving you great experience and an early finish!)
  
• Work from Home Allowance
  
• HMO for you AND a dependent from Day 1
  
• 20 Days Annual Leave and 5 Days Sick Leave
  
• Government Statutory Benefits
  
• 13th Month Pay
  
• Computer Equipment
  
• Opportunities for growth