People Operations Partner

At Tend were on a mission to redefine oral health care through hospitality innovation and heart. As the People Operations Partner youll play a critical role in supporting our studios and corporate teams across all facets of the employee experience. From onboarding new hires and processing job changes to ensuring accurate HRIS records and payroll support youll help keep our People operations running smoothly so our teams can focus on delivering amazing patient care.

This is a hands-on detail-focused role that combines operational precision with a service-first mindset ensuring both accuracy and a positive experience for our people. Youll be a key partner across our growing network of studios and corporate functions bringing Tends values Tend to Others Be Brave Enough to Lead Savor the Ride Embrace Our Differences and Rooted in Growth to life in every interaction.

What Youll Do

• Manage the accurate and timely entry updates and auditing of employee data in UKG (HRIS) including hires transfers compensation changes terminations and other key lifecycle events
• Own and continuously optimize our onboarding and offboarding processes ensuring a smooth welcoming and consistent experience for both employees and managers
• Partner with HR Business Partners and cross-functional stakeholders to process and track job changes including promotions location transfers and pay adjustments
• Consistently deliver accurate and timely payroll processing for exempt non-exempt and 1099 team membersincluding audits reconciliations and troubleshooting
• Ensure compliance with employment laws internal policies and data integrity standards across all systems and processes
• Respond to employee and manager inquiries with empathy and efficiency serving as a trusted point of contact for HR systems and process-related support
• Assist with data reporting and analysis related to headcount turnover and other key HR metrics to inform decision-making and track progress
• Partner cross-functionally with Operations Finance and IT to support process improvements systems integrations and company-wide initiatives that enhance the employee experience and business outcomes

What You Have

• 2 years of experience in an HR operations HRIS administration or People team support role ideally in a multi-site or service-based organization
• Hands-on experience managing HRIS platforms (UKG proficiency required) with a strong focus on data integrity
• Experience with payroll processes and working with exempt non-exempt and 1099 team members across multiple states and locations
• Strong attention to detail organizational skills and a passion for delivering accurate high-quality work
• Excellent communication skills with a service-oriented approach to working with employees and leaders at all levels
• Quick to learn flexible solutions-oriented and agile thrives in dynamic fast-moving environments
• Ability to handle confidential and sensitive information with discretion and confidentiality
• High proficiency in Excel with the ability to translate data into clear insights and actionable answers

What We Offer

We believe taking care of people starts with taking care of our own. Heres how weve got you covered at Tend:

Health Comes First - We offer medical dental and vision insurance plus a Dental Wellness Program to keep your smile as sharp as your skills.

Plan for the Future - Our 401(k) comes with a company match because your future matters just as much as your now.

Support When You Need It - Life & AD&D insurance health advocacy legal support and an Employee Assistance Program (EAP) all designed to have your back when life gets real.

Smart Spending Options - Weve got Flexible Spending Accounts (FSAs) Health Savings Accounts (HSAs) and pre-tax transit/parking benefits to make your dollars go further.

Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays because rest is productive.

Bonus Eligible - This role includes annual bonus potential based on both company performance and your impact.

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