Business Operations Manager
Business Operations Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About (WHQ):
WarehouseQuote is a company that manages the warehousing and fulfillment portion of our customers supply chain. We do this by partnering with the best 3PL warehouses in North America and providing the crucial communication and visibility needed for our customer and warehouse partners to be successful.
The Business Operations Manager Role The Why:
The Business Operations Manager is the main Operational face between our Clients our Warehouse Partners and internal WHQ stakeholders. This teammate will ensure that we are executing strategically timely effectively and with intentionality to internal and external stakeholders. This role serves as an escalation and provides quick resolution to issues. Additionally they are responsible for building value added relationships with our partners. When this role executes well we are displaying our mastery of the clients business which builds a critical level of trust across the partnership.
Responsibilities Defining Success:
Serves as the main point of contact for the WHQ Operations team to our Clients and Operational counterparts within our Warehouse Partner Network
Displays a mastery of the clients business through a holistic review of: Delivering on core services inventory accountability workflow management and project management
Committed to driving Clarity through excellent communication and problem solving
Works collaboratively with teammates to find Innovative ways to drive Clarity and Growth for the client & WHQs business.
Travel up to 10% based on business demand
Culture Fit aka our secret sauce:
Here at WarehouseQuote we only hire A rock stars who are dedicated to our core values and will work to maintain our incredible culture. We are dedicated to hard work and supporting each other and the community in which we live. We do this by investing in leadership and development efforts supporting each other having open and honest conversations empowering everyone to take ownership of the things that are important to them group charitable events and among other things planned/impromptu company outings.
What does a culture fit look like at WarehouseQuote
Teammates who are committed to our CORE VALUES:
Putting People First
- Our team doesnt leave anyone behind. If help is needed we jump in to support
Do The Right Thing Every Time
- Even when it doesnt benefit individuals or the organization we always do whats right
Taking Ownership of Every Situation
- This includes our mistakes and our personal development
Financial Discipline
- We will never risk the long-term health of the company for short term gain
Living Generously
We selflessly and humbly give of our time and talent to make a positive impact on those around us
Technical Fit:
Possess the ability to execute on the task at hand with experience resourcefulness and collaboration
Capable of building valuable relationships with clients
Two - Five years of related experience preferred
Experience with international or domestic transportation is a plus
Key Systems Used:
WHQs Portal and Footprint by Datex serving as our Warehouse Management System (WMS)
Jira for task and project management
Zendesk & Gmail
Benefits:
85% of premiums for medical dental and vision plans covered by WHQ
$2000 annual HRA/HSA contribution
401k with 100% match up to 6% immediately vested upon enrollment
Reimbursement programs: childcare tuition wellness cellphone
Free daily lunches
Leadership and development training
Men and women haircuts
Onsite gym
Parental paid leave
Living generously program with 100% charitable contribution match
Required Experience:
Manager
Employment Type
Full-Time
