Training and Change Manager
Training and Change Manager
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Job Description
- Full Time Fixed-Term Position Available (until 6 February 2026)
- Competitive Annual Salary Super Salary Packaging* (to increase your take home pay)
- Located in Adelaide
- Immediate Start Preferable
The Training & Change Manager Client Information & Case Management System (CCMS) at RASA will play a pivotal role in ensuring a smooth and successful transition to Salesforce. By developing and executing a comprehensive change management strategy the role will drive user adoption minimise disruption and foster a culture of engagement with the new system.
Youre welcome at RASA
Our belief in the transformative power of relationships lies at the heart of everything we do.
You will be joining an inclusive supportive and welcoming culture. Relationships Australia South Australia (RASA) Values are Diversity Respect Belonging and Learning and this is reflected in the way we work and treat each other. Our teams embrace people from a wide range of cultures backgrounds beliefs sexual and gender identities. We understand that your relationships are important so we believe in being flexible where possible to support you to balance your work and personal commitments.
Who we are looking for
We are seeking a dynamic and experienced change leader who can confidently guide staff through the transition to Salesforce by fostering engagement building strong relationships and driving user adoption. The ideal candidate will be an excellent communicator with a proven track record in delivering effective training and supporting organisational change particularly in the implementation of Salesforce or similar systems.
To be successful in this role you will:
- Minimum 3 years of experience in a Training and or Change Management role preferably within the non-profit or public sector.
- Minimum 2 years of experience delivering software training.
- Proven track record of successfully leading and implementing organizational change initiatives.
It would be a bonus if you:
- AQF Level 7 qualification in Change Management Training or Education Human Resources Management Business Administration (with a major in project management or organisational change) or a related field.
- Understanding of Salesforce or similar CRM systems.
- Experience working in the social services sector.
What you will be doing
- Partner with key stakeholders (Project Manager Salesforce Executive Management etc.) to create and execute a comprehensive change management plan for the Salesforce implementation. This includes identifying potential challenges developing communication strategies and fostering user adoption.
- Develop engaging communication materials and training programs for all staff levels. Facilitate workshops and address user concerns to ensure successful transition to Salesforce.
- Work closely with key stakeholders to understand their needs and ensure a smooth transition for their programs. Proactively engage with stakeholders throughout the implementation lifecycle manage expectations and address concerns.
- Proactively identify potential challenges and resistance to change associated with Salesforce implementation developing strategies to overcome these obstacles and encourage user buy-in.
- Lead the development and delivery of engaging training programs for staff at all levels ensuring user readiness for the new system.
- Facilitate workshops and training sessions to address questions build user confidence and encourage active participation in the transition to Salesforce.
For more information you can read the full Position Description.
If this role is what you are looking for wed love to hear from you.
Enquiries: Any enquiries can be addressed toHarsha on.
This job ad will close on 9 July 2025 at 11.59pm.
Relationships Australia South Australia is a Child Safe and Equal Opportunity Employer
Please note that the services provided at RASA sites mean that our employees need to follow some specific requirements:
- A satisfactory DHS Working with Children Check
- A satisfactory National Criminal History Check
*How Salary Packaging can increase your take home pay
Salary packing is an entitlement granted by the Federal Government to workers in approved non-government and health organisations. Salary Packaging can increase your take home salary by creating tax free earnings.In effect$15899of your wage can be paid tax free in each fringe benefit tax year. This tax free amount is inadditionto the tax-free threshold of$18200for income.
Follow the link to theSalary Packaging information provided by AccessPay our chosen providerto find out more.
About RASA
Relationships Australia South Australia (RASA) is a not-for-profit secular community organisation helping people to overcome difficulties and bring about positive change in their lives. We offer services for families couples and individuals of all ages backgrounds and abilities. To find out more about RASA go to .
Required Experience:
Manager
Employment Type
Full Time
