Asst Shift Manager - Casino Floor
Asst Shift Manager - Casino Floor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Why Ballys
Ballys Corporation is a global casino-entertainment company with a growing omni-channel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a first-in-class sports betting platform and Bally Casino a growing iCasino platform.
With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
Responsible for the operation and conduct of Table Games for assigned shift in accordance with gaming regulations and internal controls.
Responsibilities:
Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games on a particular shift.
As a designated company Compliance Officer must be thoroughly knowledgeable with respect to the Casino Control Act Attendant Regulations and Internal Controls.
Ensures that cash transactions over $10000 during one gaming day are recorded on CTR forms and are submitted.
Prepares regular reports on the status of each shift including level of morale technical skill levels of employees staffing requirements and recommended instructions. Recommends policy changes according to procedure.
Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner balancing the interest of the customer employee and company.
Endeavors to build new relationships and cultivate existing ones by positively enthusiastically and regularly engaging with customers while they play.
Provides an outstanding gaming experience/environment. Responsible for the achievement of CSA objectives and return visits of profitable customers.
Creates and ensures a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
Serves as a dynamic positive leader while fostering teamwork employee morale motivation and open communication.
Acts as a role model and coach while developing employees using a consistent approachable demeanor and clearly articulating expectations.
Ensures that team members clearly understand and are held accountable for their service performance expectations.
Provides appropriate recognition and rewards to individuals and groups when consistent superior service performance is attained.
Works as a change agent to improve and streamline department operations through the continuous assessment of policies and procedures work processes and program effectiveness and value.
Demonstrates excellent facilitator skills in resolving conflicts between different points of view.
Demonstrates leadership skills in determining a vision aligns and inspires the team to achieve the vision.
Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe friendly comfortable environment by well-trained motivated employees.
Recommends and implements change to improve overall employee and guest satisfaction.
Participates in the financial operating and capital planning processes and makes recommendations that achieve desired financial results.
Establishes and endorses the business and service objectives ethics and values of the Company in accordance with the Code of Commitment.
Other duties as assigned.
Qualifications:
Organizational supervisory and communication skills.
Whats in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Let Ballys Bet on You We cant wait to meet you!
Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE.
Working Conditions
Physical Demands
How Often
Environmental Conditions
How Often
Standing
C
Extreme Cold
R
Walking
O
Extreme Heat
R
Sitting
C or R
Temperature Changes
R
Lifting
R
Wet
R
Carrying
R
Humid
R
Pushing
O
Noise
C
Pulling
O
Vibration
R
Climbing
R
Hazards
R
Balancing
C
Atmospheric Conditions
R
Stooping
O
Cigarette Smoke
C
Kneeling
R
Crouching
R
Crawling
R
Reaching
F
Handling
F
Grasping
F
Feeling
F
Talking
C
Hearing
C
Repetitive Motions
C
Eye/Hand/Foot Coordination
C
CConstantly (5-8 hours per shift) FFrequently (2-5 hours per shift) OOccasionally (Up to 2 hours per shift) RRarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
Little physical effort
X Light work
Medium work
Heavy work
Very heavy work
Required Experience:
Manager
Employment Type
Full-Time
