and nbsp;EXP IN CLOUD SALES B IS MANDATORY
Regional Sales Ownership: and nbsp;Own and achieve zonal sales targets taking
accountability for revenue customer acquisition and CSAT for the assigned
region.
o Align closely with OEM Sales team
o Generate Funnel
o Track all regional opportunity and drive towards closure
o Accelerate programs which are launched from time to time
o New Logo acquisition
o Retain all current customer and Increase wallet share
o Maintain healthy bottom-line
o Own strategic accounts end to end
and nbsp;Team Leadership: and nbsp;Lead mentor and develop a high-performance sales team
driving engagement accountability and success in a customer-focused
environment.
o Own Team numbers
o Track and mentor team
o Drive team number and help achieve goals
and nbsp;Customer Satisfaction (CSAT): and nbsp;Ensure high customer satisfaction promoting
service adoption value delivery and relationship building to enhance overall
customer experiences.
o Be the customer Voice
o Identify issues proactively and engage
o Drive CSAT from Customer inside the various teams
o Engage all stakeholders to achieve customer satisfaction
and nbsp;New Customer Acquisition: and nbsp;Identify engage and acquire new customers
especially in the enterprise and transformational services sector to expand the
companys customer base.
and nbsp;Regional OEM engagement
o Work closely with strategic OEM ( like AWS) and align with their team
o Work proactively to have great relationship with them
o Work on meeting goals defined by OEM
o Align and exchange numbers for reciprocal success
and nbsp;Market Expansion Strategy: and nbsp;Develop strategies to scale services to larger
enterprise customers moving beyond SMB clients while maintaining a strong
focus on AWS Reselling and Managed Services.
and nbsp;Customer Engagement and amp; Retention: and nbsp;Foster strong strategic relationships with
existing customers maximizing opportunities for renewals upselling and cross-
selling of additional services.
and nbsp;Reporting and amp; Analysis: and nbsp;Track regional performance metrics providing regular
progress reports and insights to leadership on achievements challenges and
regional market trends.
and nbsp;Collaboration: and nbsp;Work closely with internal teams (technical support marketing)
to ensure seamless service delivery and to develop regional strategies for
growth.
Qualifications and amp; Experience:
and nbsp;Experience: and nbsp;10 years in a sales or business development role in IT cloud
services managed services or similar domains with a track record of driving
regional sales and customer satisfaction.
Domain Knowledge: Familiarity with AWS services(ideally) cloud solutions and
managed services with a keen understanding of the needs and opportunities
within the SMB and enterprise markets.
and nbsp;Leadership Skills: and nbsp;Proven experience in leading a regional sales team with
strong people management skills strategic thinking and an ability to motivate
teams to meet and exceed targets.
and nbsp;Customer-Oriented: and nbsp;Demonstrated ability to drive high CSAT scores through
customer-focused sales approaches and effective customer engagement
strategies.
and nbsp;Analytical Mindset: and nbsp;Ability to analyze regional performance metrics draw
insights and make data-driven decisions to enhance performance and customer
satisfaction.
Key Metrics for Success:
Achievement of sales targets and revenue growth within the zone.
Team performance and productivity.
Customer satisfaction and retention rates.
Effective market penetration and brand visibility.