Customer Support with French
Customer Support with French
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: Remote
Schedule: Monday to Friday 09:3019:30 (depending on shifts) 8.5 hours/day (including 1-hour break)
Contract type: Full-time
Role Description:
We are looking for a motivated and customer-oriented Customer Support Specialist with excellent communication skills in French (C1) and English (C1) to join our team. You will provide support via email phone and chat ensuring a positive and efficient customer experience.
The training will be conducted remotely over a period of 2 weeks with the support of our team of specialists.
Responsibilities:
Provide customer support via email phone and chat
Identify and promptly resolve customer inquiries and issues
Deliver accurate and comprehensive information about products and services
Maintain a professional and friendly tone in all customer interactions
Collaborate with internal teams to resolve complex cases
Adhere to company policies and procedures
Report recurring issues or trends to management
Requirements:
Advanced proficiency in French (C1) and English (C1) both written and spoken
Excellent communication and interpersonal skills
Availability to work according to the mentioned schedule
What we offer:
100% remote work opportunity
Specialized online training (2 weeks)
Friendly and dynamic work environment
Start Date: 30.06.2025
Employment Type
Full Time
