Technical Support Officer
Technical Support Officer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
3 Month Contract With A Local Authority
To provide essential technical and administrative support to the Southwark Cleaning management team and contribute to the effective organisation and coordination of resources across the Cleaning Grounds Maintenance and Tree Services teams. The postholder will support service delivery by handling a range of administrative tasks contributing to internal communications and liaising with internal departments and external contractors.
Key Accountabilities:
- Provide general and technical administrative support to the Cleaning Grounds Maintenance and Tree Services operations teams.
- Accurately process data entry tasks maintain filing systems (digital and paper) and handle photocopying and document management.
- Manage all aspects of post handling including mail merges sorting distributing incoming post and preparing outgoing post for despatch.
- Act as liaison between internal departments and teams to gather exchange and share relevant operational information.
- Support face-to-face customer and contractor interactions and provide back-up support for the Commercial Waste Services team as required.
- Draft and initiate correspondence on behalf of the team or in response to operational needs ensuring professionalism and clarity.
- Assist in the creation of presentations and lead/support the planning and facilitation of internal workshops or team development sessions.
Requirements
Ensuring compliance with Health & Safety in the workplace
Supporting Performance Management and working in line with Investors in People principles
Promoting and adhering to Equal Opportunities and Managing Diversity policies
Maintaining a high standard of Customer Care in all communications and interactions
Participating in Quality Initiatives to drive continuous improvement
Upholding responsibilities under the Data Protection Policy and maintaining confidentiality
Employment Type
Full Time
