Founding Account Executive
Founding Account Executive
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Salary Not Disclosed
1 Vacancy
Job Description
We are building the fastest most powerful customer support platform for the next generation of B2B companies. Some of the worlds most forward-thinking companies like Stytch Sanity and rely on Plain to consolidate all the channels where they speak with customers collaborate with their teams and speed up their workflow with our lightning-fast UI.
Our task now is to find more companies like that and to help them fall in love with Plain. This is where you come in.
If thats not exciting enough this is one of our first hires in our San Francisco expansion. Youll be one of the first on the ground and will play an instrumental role in building our presence in SF.
What youll do
Youre joining a small but mighty GTM team - you will be the first person in SF focused entirely on sales at Plain. This role is perfect for you if you obsess over sales and product and are looking to have a fundamental impact as part of a growing team.
Were looking for someone who has at least 2-3 years of experience working in sales at an early stage B2B SaaS company and loves helping customers fall in love with a product.
Work closely with our founders Simon and Matt and Youmna who looks after our business operations to identify leads and close deals.
Youll be in charge of all inbound leads generating pipeline and closing deals. Youll own the deals that you lead end-to-end including understanding customer pain points helping them evaluate Plain and negotiating final price and contract terms.
Work very cross-functionally. Youll be expected to be deeply involved in our marketing and our product work with our engineering team on feature requirements etc.
Help us prioritize and contextualize the customer roadmap. We will rely on you to communicate to our product engineering and leadership team what is most important for our current and prospective customers.
Youll help onboard strategic customers with expansion potential alongside our Ops team who will be your partner on the post-sale side.
This is a great fit if you
Youve worked in sales at an early stage B2B software product before and love seeing the immediate impact that closing a deal makes on the company. Our end users are quite technical so although its not a hard requirement wed love to hear from you if youve had experience selling a technical early-stage product.
Feel comfortable taking ownership in ambiguity. Our deals can move very quickly - we work very collaboratively but you should be excited to own deals independently and able to pull in the rest of the team as needed.
You know how to talk about product in a way that energizes people technical and non-technical. You love giving product demos answering questions about roadmap and coaching teams on how to use Plain as theyre evaluating etc.
You are exceptionally detail-oriented and good at time management - no action item or customer request gets lost. Youre able to coordinate communication async (mostly via Slack) and relay follow-up asks to the rest of the team to make sure were following up consistently.
Are hungry and scrappy - we dont have everything figured out yet and we dont pretend to. We iterate fast and improve as we go. We want you to be excited to figure things out with us knowing youll have an immediate impact on the companys growth.
Love using a modern sales stack including Linear Attio Notion Slack etc. Were building an industry disrupting tool so we like to use other tools that are doing the same.
This wont be the right role if you
Are uncomfortable with ambiguity. We have some really exciting traction but are still at an early stage and are constantly learning and trying new things as our company grows.
Are looking for a Head of Sales role. There is a ton of growth opportunity in a role like this but right now we need someone who is excited by closing individual deals and helping us to keep up with our growing pipeline.
Want to work within a larger sales team. Success in this role will be about being able to work independently even as the company scales.
Dont enjoy working with product or engineering. Our sales process is very product-driven from start to finish.
Expect all the perks of a big company. Were a seed stage startup and are competitive in what we offer at our stage but its a different role and opportunity than working at an established tech company.
Required Experience:
IC
Employment Type
Full Time
