Founding Account Executive
Founding Account Executive
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$ 5 - 30
1 Vacancy
Job Description
Company:Plain
Location: San Francisco CA (1700 Montgomery so pretty central I believe.)
Stage: Series A $15m
Funding: Backed by Index Ventures
Point of Contact: Lyn Vallet (best via Slack)
Title: Account Executive 2nd SF hire
Reports to: Simon who is in SFProduct Summary:
Plain is a B2B Customer Support Platform purpose-built for modern SaaS businesses. The product addresses three core problems:
- Channel Consolidation: Offers a single platform for multi-channel support communications giving teams a unified 360 view of customer engagement.
- Proactive Transparency: Surfaces whats happening in the business at scale by aggregating and communicating support-related insights to customers.
- Scalable Support: Enables companies to grow support volume without a linear increase in headcount.
- Plain enables companies to provide exceptional customer experiences meet users where they are (including Slack channels) and overcome limitations of incumbents like Zendesk.
- SaaS companies at Series B or C stage
- Seeking to scale customer support without scaling headcount
- Desire for modern infrastructure and engagement strategies
- Looking for high-touch and proactive communication tools
- Own the sales process from initial outreach to close in the U.S. market
- Act as the counterpart to existing European AE Sam
- Build the sales motion in an unstructured early-stage environment
- Drive velocity deals across a spectrum of ACVs ranging from $5K to $30K
- True logo hunter - competitive drive
- 2 years of AE experience
- Experience selling B2B SaaS products similar to Vercel Linear Frame or Webflow
- Backgrounds in startups A -> IPO
- Strong familiarity with velocity sales (15 deals/month) - mostly inbound (SDR is a nice to have) outbound for midmarket (to scale but TBC)
- 3 days in office Tues-Thursdays
- 7am starts lets go! Need to be available for cross over in timezones with EMEA (London) be into the office between 9-10am.
Personality: competitive fast / high velocity logo hunter / addicted to finding deals
Career trajectory - career story
Note Simon is quite sensitive to logos and where the rep has come fromSide note:probably best suited to a morning person - and probably someone who may not have a young family etc. need to be hungry on getting logos.Nice to Haves:
- Prior work with European companies entering U.S. markets
- Experience selling in a scrappy unstructured environment
- SDR experience
1st quarter 80% guarantees
Specific logo incentives other acceleratorsIdeal profiles we cannot approach/spoken to:Typical flags for why not:
- Not deep enough on why start up and plain/early stage small team
- What excites you about this problem space
- Dont ask compelling questions
I am catching up with Lyn on a fortnightly basis to review candidates
Required Experience:
IC
Employment Type
Full Time
