Depot 900 - Depot 900 Administrator
Depot 900 - Depot 900 Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
EV Cargo have grown to become a predominate international supply chain partner to many of the worlds leading brands. We enable customer success through market leading air ocean surface freight logistics supply chain and technology solutions. Our growth is accelerating around the world.
THE ROLE:
Join us as an Administrator within our Palletforce team.
The main purpose of this role is to be the first point of contact for Palletforce Strategic accounts resolving their problems or queries in an efficient and effective timescale. Ensure that service levels are monitored and standards are maintained.
THE SALARY:
Competitive based on experience.
BENEFITS:
On-site parking
On-site kitchen facilities
SHIFT DETAILS:
Monday to Friday between 8Am - 6PM with flexibility to cover
WHERE YOU WILL BE BASED:
This role will be based at our offices in Burton upon Trent DE14 2SY.
WHAT ARE WE LOOKING FOR IN A CANDIDATE
- To be polite and professional at all times being aware of the environment you work in
- Must be proficient in the use of MS Office in particular Excel and other specified software
- Proactive and able to work independently or part of a team in a busy environment
- Able to resolve customer complaints in an appropriate manner
- Trustworthy and accountable
- Open and approachable
WHAT WILL YOU BE DOING
- Handling incoming and outgoing phone calls and enquiries
- Processing discrepancies effectively and efficiently
- Investigating and solving complex or long standing issues
- Keeping accurate records of discussions
- Build and maintain customer and depot relationships
- Produce a variety of reports and KPIs using a high level of accuracy
- General administration/filing duties
WHAT WILL WE OFFER
With a genuine culture of reward and recognition we want our colleagues to grow develop and be part of our journey. We offer a benefits package that includes competitive annual leave excellent pension scheme and life assurance.
Theres no doubt that you will be compensated for your hard work and commitment so if you are looking for a fast-paced company with a global brand and a strong UK presence that actively invests in its people then this is an excellent opportunity for you to work within a friendly proactive successful team.
DIVERSITY AND INCLUSION
Equality diversity and inclusivity are at the heart of everything EV Cargo offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the creating this environment in which everyone can express and develop their potential from the moment they are hired and throughout their career means ensuring that all our colleagues have the same opportunity to succeed regardless of origin gender age disability sexual orientation gender identity or affiliation with a political religious union organisation or minority group.
EV Cargo reserves the right to close the vacancy before the stated closing date if a high volume of applications is received.
Due to the volume of applications we receive we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.
Other details
- Job FamilyOffice Staff
- Job FunctionSales-Marketing
- Pay TypeSalary
- Job Start Date10 June 2025
Required Experience:
Unclear Seniority
Employment Type
Full-Time
