Junior Bilingual HR Support Representative (German & English) - Remote (Candidates must be permanently based in Bulgaria)
Junior Bilingual HR Support Representative (German & English) - Remote (Candidates must be permanently based in Bulgaria)
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Job Description
You would be expected to:
Promptly receive and log HR-related inquiries via phone and email.
Efficiently resolve queries using ticketing systems.
Assist employees with questions regarding policies benefits and other HR-related matters.
Ensure high service quality while adhering to established processes.
Handle sensitive information with discretion and confidentiality.
Take ownership of query resolution and meet individual performance metrics.
Qualifications :
Qualifications
Fluency in German and English (B2 or higher).
Previous experience in a BPO environment is an advantage such as working with CRM systems and answering queries by phone.
Any experience or education in Human Resource Management or HR-related activities is a plus.
Strong attention to detail and excellent interpersonal skills.
Solid decision-making and problem-solving abilities.
Ability to manage confidential data with integrity and compliance.
Adaptability to thrive in a fast-paced dynamic environment.
Additional Information :
You will Get
- Long-term job security with permanent contract;
- Additional health insurance and life insurance;
- 21 days of paid annual leave.
- Food vouchers;
- Utility allowance.
- Internet allowance.
- Clear career path within the company;
- Ability to work from home.
- Competitive salary;
- World-class on-the-job training;
MORE reasons to join our team
- Fully digital employee services through eSignature;
- Employee assistance program including 24/7 access to psychological support;
- Employee discounts portal featuring over 20 exclusive discounts;
- Employee referral program;
- Rewards and recognition program;
- Relocation package if you are relocating from another city or country;
- Multisport card partially covered by the company;
- In-house learning and development portals with training options for Certification;
- Multiple events organized in the office for employee engagement as well as wellness initiatives;
- Gift for birth or adoption;
- Corporate social responsibility events and team buildings;
- Exposure to global business knowhow.
All your information will be kept confidential according to GDRP guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
