Tour Guide
Tour Guide
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are seeking dynamic enthusiastic individuals to lead public tours of Scotiabank Arena. As a Scotiabank Arena Tour Guide you will play a crucial role in providing informative engaging and memorable tours for our guests. You will lead visitors through various areas of the arena sharing fascinating stories about the venues history architecture and the events that take place. Your goal is to enhance the visitor experience by delivering high-quality tours that highlight the unique features of the arena.
Position Type: Part-Time
- Conduct Venue Tours: Lead engaging and informative tours of Scotiabank Arena including back-of-house areas luxury suites dressing rooms and other key locations.
- Share Knowledge: Thoroughly review and study provided materials to acquire in-depth knowledge of the arenas history events and notable moments ensuring accurate and engaging storytelling during tours.
- Engage Visitors: Create a welcoming atmosphere for all guests responding to questions and interacting with diverse groups of people.
- Maintain Standards: Ensure that all tours adhere to safety protocols and guidelines and that the arena is kept clean and presentable for guests.
- Coordinate with Team: Work closely with other tour guides and staff to ensure smooth operations and coordination of tour schedules.
- Promote Services: Inform guests about additional services merchandise and upcoming events.
- Adapt to Feedback: Adjust tours based on guest feedback and provide suggestions for improving the tour experience.
- Fan Engagement: Inform fans around the venue about the Tours Program to engage them in purchasing tickets.
Qualifications :
Note: Before reviewing the qualifications listed below we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the Message to the Hiring Manager section of our online application.
- Previous experience in a customer-facing role ideally in a tour guide or hospitality position.
- Strong knowledge of Scotiabank Arena Torontos sports and entertainment history and general venue operations is a plus. Training will be provided.
- Excellent verbal communication skills with the ability to engage and entertain diverse audiences.
- A genuine passion for sports and entertainment with an eagerness to share this enthusiasm with others.
- Strong interpersonal skills and the ability to work collaboratively with a team.
- Ability to work flexible hours including evenings weekends and holidays as required.
Additional Information :
Apply by: June 23 2025
We thank all applicants for their interest however only those selected for an interview will be contacted.
At MLSE we are committed to building an equitable diverse and inclusive organization.
We are an equal opportunity employer and we do not discriminate on the basis of race ancestry place of origin colour ethnic origin citizenship creed sex sexual orientation gender identity gender expression age record of offences marital status family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
#LI-DNP
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
