Senior Information Management Associate

D

Non Family with Residential LocationNon Family with Residential LocationDanger Pay

Budapest Hungary

GS7

General Service

Reason

Regular > Regular Assignment

June 18 2025

Senior Information Management Associate

Organizational Setting and Work Relationships
The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern thereby enabling actions to protect and to empower persons of concern. The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services Regional Bureaux Country Operations and key external partners including persons of concern.
Information and data management staff are responsible for coordinating planning supporting and delivering on data and information activities for all UNHCR operational contexts responses and populations of concern including providing coordination and leadership in partnerships on data with all stakeholders including persons of concern. They serve the entirety of UNHCR staff and activities including protection programme operations external relations and executive management for evidence-informed planning advocacy and coordination. They are key in ensuring multi-stakeholder multi-sector and multi-country activities are provided with robust and meaningful data and information to support planning funding and advocacy efforts. This includes both internal and external assessments regional and country-based planning and monitoring activities such as the COPs GCR implementation RRPs HNOs HRPs and Cluster Plans.
Information and data management covers the assessment design implementation and evaluation of data an information management related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities including data collection analysis storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational and protection data and analysis - but not exclusively as IMO activities can involve back office data such as HR and financial as well - related to support results-based planning monitoring and reporting implemented by UNHCR and by its partners.
Depending on if they are located in HQ multi-country or country offices the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these processes are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition collection analysis storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and multi-country offices to liaise with relevant bodies on relevant matters; to monitor the quality of data and information management activities in country/multi-country or HQ; to design and implement global multi-country or country-based data strategies and systems; to ensure data and information activities are implemented in accordance with data privacy policies global data sharing agreements and data protection regulations; to communicate the status value and importance of data; to provide the data information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.
The Senior Information Management Associate reports to a more senior Information Management staff and normally supervises some support staff.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.

Duties
Coordinate data and information management activities
- Support the relevant data and information management team and activities.
- Contribute to the development and implementation of information management systems.
- Communicate the status value and importance of data and information.
- Support the collection storage management and protection of data.
- Support consolidation of data systems including the interoperability of operational data and systems.
- Ensure consistency of data and results for analysis.
- Identify risks and opportunities based on insights derived from data.
- Improve data quality through field support capacity building monitoring and feedback.

Support with data and information management
- Support data management activities such as surveys secondary data reviews targeting and vulnerability assessments indicator definition population data profiling analysis GIS data visualisation maps official statistics and other data and information management activities.
- Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
- Provide training support.
- Support planning process (standards methodologies) quality assurance and technical advice on Theories of Change and indicators as well as with data management and analysis methods.
- Support data monitoring by providing quality assurance and technical advice to the monitoring methodologies data collection and analysis.

Undertake data and information management activities at the Multi-Country/Country or HQ level
- Provide and recommend tools and systems needed for information and data management activities.
- Analyse trends concerning changes at the outcome and impact levels.
- Develop internal and external information management products such as maps dashboards infographics.
- Ensure data is curated and stored in data registries and libraries in accordance with standards.
- Ensure data is used in accordance with the defined purposes.
- Work towards enhancing data literacy of staff and assist in interpretation the data.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Business Intelligence(BI) Computer Science Data Management
Information Management Information Technology Geographic Information Systems
Statistics
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Minimum 4 years information management data or statistical field and progressively responsible experience in humanitarian or development situation. Experience with data sharing data management and data analysis to support policy formulation and implementation.

Desirable
Knowledge of national and international statistical systems knowledge of international protection human rights and international humanitarian law experience in data collection and analysis in field situations knowledge of GIS and geospatial systems and techniques.

Functional Skills
DM-ArcGIS (Geographic Information System)
IM-Statistics Analysis
DM-Data Management
SP-Design tools such as Global Positioning System (GPS)
PG-Needs Assessment and Response Analysis
DM-Data collection methodologies
CL-Cluster Information Management Tools Resources & Approaches
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.

As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.

The following specific skills/knowledge/experience are desired:

- Advanced Excel Access MySQL web content management GIS application data visualization tools and other similar applications and experience with relevant software
- Sound knowledge of humanitarian assessment ecosystem and lifecycle
- Demonstrated work experience in humanitarian context
- Knowledge and understanding of Information Sharing and Data Confidentiality principles
- Ability to work with Web Content Management Systems
- Excellent analytical skills (Excel Pivot tables R script PowerBI Python)
- Knowledge of UNHCR mandate its policies and priorities in relation to IDPs
- Knowledge of UNHCR Interagency and Cluster reporting mechanism
- Team player and able to work under pressure to meet deadlines. Ability to work efficiently with other team members
- Ability to work with initiative (minimum supervision)
- Demonstrated work experience in capacity building and training initiatives
The incumbent of this position must possess demonstrated IM functional/technical skills standards and indicators and experience with handling confidential data and experience in supporting the multi-partner assessments. She/he should demonstrate ability in managing data and information from design processing analysis publication and evaluation.

S/he should also have excellent interpersonal and communication skills and attitude to cooperate and interact with national and international interlocutors.

The selection process may include a written test and candidates may be required to undergo a written assessment.

English

Ukrainian

Operational context

General Operational Context:

The United Nations High Commissioner for Refugees (UNHCR) has been present in Ukraine since 1994 and substantially increased its presence and response after the full-scale invasion of Ukraine in February 2022. The geographical presence within Ukraine has significatively expanded to deliver the emergency response. The country office is located in the capital Kyiv and sub- and field offices are currently located in Dnipro Kyiv Lviv Odesa and Kharkiv.

The war in Ukraine has caused death and suffering on a dramatic scale. In 2025 more than 12.7 million people are in urgent need of humanitarian assistance and protection according to the 2025 Humanitarian Needs and Response Plan. Some 3.7 million people are internally displaced while around 6.8 million refugees from Ukraine are recorded across Europe and beyond. Some 75000 people including some of the most vulnerable notable older people and people with disabilities live in collective sites spread across the country. Ukraine also hosts asylum-seekers and refugees and is home to thousands of people who are stateless or at risk of statelessness.

The massive destruction of civilian infrastructure with the energy sector being particularly targeted has made life extremely challenging for millions of people who have lost their homes and livelihoods and has severely disrupted access to electricity water heating as well as critical services including healthcare education and social protection services. Humanitarian access continues to be hampered particularly in frontline areas as well as to areas under temporary occupation of the Russian Federation. Civilians remain exposed to serious risks to their physical security and integrity particularly in eastern and southern regions of Ukraine. The risk of GBV including sexual violence continues to prevail alongside family separations loss of housing and properties as well as identity and civil documentation. Populations displaced or otherwise affected by the war live in situations of deprivation following the loss or damage of their housing loss of income and often become dependent on an overstretched social protection system.

The Government of Ukraine maintains a strong lead role in responding to the needs of its population and UNHCR supports the Government and its central and local institutions to provide protection shelter/housing cash and in-kind assistance to displaced and other people impacted by the war. Currently UNHCR has MOUs with five-line ministries the First Ladys foundation as well as the Office of the Ombudsman 19 regional state administrations and agreements with 14 partners to deliver assistance and support the localization of the response.

Under the leadership of the UN Humanitarian Coordinator UNHCR operates as part of the Inter-agency humanitarian response working in close coordination with local authorities and humanitarian partners. UNHCR is leading three clusters - Protection Shelter and NFIs and CCCM. The strategic orientation of UNHCRs response is to reach people particularly those with specific vulnerabilities who remain in frontline and heavily affected areas with immediate relief while supporting displaced people and those who have remained in their homes or returned with protection advice housing support livelihoods advice and cash assistance to enable their recovery and attainment of durable solutions.

Protection needs to be truly at the center of this response as the highest critical needs of the population caused by the international armed conflict are in the area of protection. Since Ukraine is a highly sophisticated country with a strong government leadership and well-established administrative social protection and digital systems it is essential to design and deliver UNHCRs protection programs in a way which simultaneously addresses immediate needs and supports the further development of sustainable and inclusive national protection systems.

With the EU having voted to confirm Ukraines accession to the EU at the end of 2023 Ukraine will also embark on a series of substantial and long-term reforms in numerous sectors including justice and home affairs which presents an opportunity to contribute to strengthened and more inclusive protection asylum and statelessness reduction systems. Working closely with government authorities local community representatives and partners from the embassies UN civil society and international financial institutions amongst others is thus key to ensuring that UNHCRs response is closely aligned with and complementary of national and local strategies and recovery plans.

As the war continues new urgent humanitarian needs are created every day alongside protracted ones and peoples and communities efforts to recover and rebuild their lives in war-torn communities. Among the IDPs and refugees from Ukraine the majority express a hope and desire to return to their homes as soon as the security situation allows. The protection needs of the population thus need to be analyzed and addressed both from a humanitarian as well as from an early recovery and durable solutions perspective with UNHCR playing a leading role in this work.

Nature of Position:

Under the direct supervision of the Information Management Officer the Senior IM Associate is responsible for assisting in the production and dissemination of information on the operations activities. The Senior IM Associate plays a critical role in ensuring a coordinated strategic and effective response. Operational IM further ensures that the relevant actors are working with the same and/or complementary information and baseline data and that this information is as relevant accurate and timely as possible.

At a technical level the role of the incumbent is to ensure that practical context-appropriate and easy-to-use systems are in place to collect and analyse data and that this information and analysis is shared appropriately with relevant units within the organization. Proper information management provides a transparent verifiable evidence base for drawing conclusions developing solutions and for demonstrating results. Information Management supports the results managers and partners by complimenting and providing evidence to support their critical thinking expertise and decision making.

Security:

The international armed conflict in Ukraine is ongoing and the Russian Federation Armed Forces temporarily occupy parts of Donetsk Luhansk Kherson and Zaporizhzhia regions. The frontline is the primary area of kinetic military operations particularly in the eastern and southeastern regions and north of Kharkiv. Cruise missiles ballistic missiles aero-ballistic missiles and unmanned aerial vehicles (UAVs) have been targeting vital civilian and military sites including airports since the start of the invasion. As a result commercial air travel is suspended and vehicles and trains are the only modes of transportation. Since 2023 there has been an increase in attacks targeting civilian infrastructure throughout the country.

Whilst the UN has not been targeted directly the threat of collateral damage continues to remain in place with cases of UNHCR IPs reporting collateral damages and several humanitarian workers recorded as been killed and injured since the start of the full-scale invasion. The UN Security Management System (UNSMS) applies a comprehensive Security Risk Management (SRM) process to identify security threats and evaluate risk levels. The security risk levels are regularly reviewed. Currently the most significant threats and hazards are associated with the international armed conflict with current risk levels ranging from high to Very High or Unacceptable in areas with ongoing hostilities.

This has resulted in a decrease of humanitarian space making it difficult and sometimes impossible to access people in need in frontline areas. When assessing risk levels the security personnel and the UNHCR Representative as part of the countrys Security Management Team adhere to the SRM process as defined by the UNSMS. In general the projected risk level in all three SRM areas where the UN/HCR operates is High.

Therefore applicants for positions in Ukraine should be prepared to work in a highly dynamic security environment where unexpected events occur frequently. Air raids are common and staff may be required to work from bunkers or underground car parks metro stations and other locations for extended periods. Power and water outages are to be expected and will make life more challenging during the winter months. Depending on the evolution of the war disruptions to public services such as shops banks and restaurants may occur. Curfews are in place throughout the country and mission travel must be authorized by the Representative or designated managers subject to the completion of mandatory BSAFE SSAFE and IFAK training and security clearance procedures. Private trips within the country are prohibited for international staff.

The Field Security Unit works closely with UNDSS and other interlocutors of the UNSMS to ensure that program activities can be implemented within the acceptable level of risk by following the required measures and procedures set up and approved by the Designated Official. Due to the countrys evolving operational and security environment UNHCR needs to maintain strong security contingency preparedness supporting its mandate of providing protection and assistance to people in need.

Additional Qualifications

Skills

CL-Cluster Information Management Tools Resources and Approaches DM-ArcGIS (Geographic Information System) DM-Data collection methodologies DM-Data Management IM-Statistics Analysis PG-Needs Assessment and Response Analysis SP-Design tools such as Global Positioning System (GPS)

Certifications

Computer Science - Other Data Management - Other Geographic Information Systems - Other Information Management - Other Information Technology - Other Social Sciences - Other Statistics - Other

Competencies

Accountability Client & results orientation Commitment to continuous learning Communication Innovation & creativity Judgement & decision making Organizational awareness Planning & organizing Teamwork & collaboration Technological awareness

Additional Information

This position doesnt require a functional clearance