Concierge - 526659

Pay Grade/Pay Range:Minimum: $15.48 - Midpoint: $18.56 (Hourly N2)

Department/Organization:200611 - Admissions Campus Recruiting/Tours

Normal Work Schedule:Monday - Friday 8:00am to 4:45pm

Job Summary:The Concierge greets and directs guests. Provides administrative support. Serves as initial point of contact for guests entering facilities.

Additional Department Summary:Acts as the liaison for all guests visitors faculty staff and students entering the Randall Welcome Center. Provides direction and support to prospective students and families touring The University of Alabama. Responds to calls and messages as well as electronic messages. Supports administrative staff and function/operation of the Admissions Office as needed. Support includes coverage during staff absences office operation support when needed and correspondence.

Required Minimum Qualifications:High school diploma or GED.

Additional Required Department Minimum Qualifications: Must have valid U.S. drivers license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.

Skills and Knowledge:Demonstrated ability to communicate professionally clearly confidently and effectively to in-person guests as well as over the phone. Ability to use initiative and seek resolutions to meet guests needs.

Background Investigation Statement: Prior to hiring the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.