As IT Production Manager within the Games & Studios in the Squad & Operations team you will be responsible for leading a multidisciplinary team that delivers and supports Ubisofts online game services throughout their lifecycle. Acting as both a team leader and project manager you will ensure the delivery reliability and operational excellence of the platforms and tools that support our live games. Youll balance partner satisfaction with operational and budgetary efficiency championing best practices in project delivery and service management.
Team & People Leadership
- Lead coach and support a cross-functional team consisting of 4 team members in daily operations and long-term goals.
- Collaborate closely with team members and other team leads to allocate resources and manage priorities effectively.
- Foster a proactive accountable and high-performing team culture.
- Support professional development and create development plans to prepare the team for future technologies and challenges.
Project & Product Management
- Plan and coordinate IT initiatives and infrastructure projects that align with production and studio goals.
- Define and manage project scopes milestones deliverables and timelines in collaboration with production and technical teams.
- Ensure that all deliverables progress in alignment with agreed planning and expectations.
- Establish and maintain a roadmap of IT services processes and improvements that add value to production partners.
- Prioritize initiatives based on business value feasibility and stakeholder needs.
- Communicate status risks and decisions clearly to internal stakeholders and partners.
Operational & Service Management
- Ensure smooth pre-launch launch and post-launch operations for assigned game portfolios.
- Supervise service management processes including incident problem and change management to maintain operational excellence.
- Track and resolve issues affecting service quality and escalate as needed.
- Act as a liaison with production teams to ensure expectations are met and support remains consistent throughout game lifecycles.
Financial & Strategic Oversight
- Monitor and manage the budget for IT infrastructure services and software.
- Conduct regular budget reviews and updates and present findings to leadership and partners.
- Make recommendations to optimize cost-efficiency and strategic value.
Qualifications :
Experience
- Previous experience working with game production team on IT( Development / Infrastructure) side is preferable
- First-experience in team leadership and project coordination is a must ideally within Agile or DevOps environments.
Skills and Attributes :
- Ability to coach communicate and collaborate with international teams and stakeholders.
- High adaptability and ability to work in a fast-changing environment
- Solid organizational and prioritization abilities.
- Pragmatic problem-solving approach.
- Customer-oriented mindset and team spirit.
Knowledge & Tools :
- Agile DevOps and/or ITIL (incident/change/problem management) methodologies preferable.
- Advanced Excel skills (pivot tables advanced formulas).
- Fluent in French and English (spoken and written).
Additional Information :
Ubisofts perks
Profit Sharing Yearly Company Saving Plan. 25 paid time off 12 additional paid days off.
50% of your Navigo pass is paid by the company lunch vouchers (9/day) healthcare for you and your family and lots of Ubisoft additional perks.
Maternity leaves of 20 weeks paternity/co-parental leaves of 7 weeks.
Our brand-new office is located in Saint Mand (Metro line 1 Saint Mand station). Gym available in the building.
Recruitment process
45 min; remote First conversation with a Talent Acquisition Specialist
60 min; remote Interview with Manager
60 min; remote Interview with key stakeholder
Skills and competencies show up in different forms and can be based on different experiences which is why we strongly encourage you to apply even though you may not have all the requirements listed above.
Ubisoft offers the same job opportunities to all without any distinction of gender ethnicity religion sexual orientation social status disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers community.
Check out this guide to help you with your application and learn about our actions to encourage more diversity and inclusion.
Remote Work :
No
Employment Type :
Full-time