Associate Director, Systems Engineering and Operations
Associate Director, Systems Engineering and Operations
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$ 95000 - 110000
1 Vacancy
Job Description
JOB TITLE
Associate Director Systems Engineering and OperationsLOCATION
WorcesterDEPARTMENT NAME
CISODIVISION NAME
Worcester Polytechnic Institute - WPIJOB DESCRIPTION SUMMARY
The Associate Director Systems Engineering Operations leads the planning implementation and daily management of WPIs enterprise systems infrastructure. This includes oversight of Windows and Linux environments virtualization platforms cloud services and device integrations.Reporting to the Chief Information Security & Technology Officer the Associate Director manages a team of Systems Engineers and Systems Administrators who support the core systems that keep the university running. This role is responsible for setting standards creating repeatable processes and ensuring secure reliable and efficient IT services.
The Associate Director plays a key role in identifying and implementing new technologies guiding team development and collaborating with IT and academic departments. This position balances strategic planning with hands-on expertise to align infrastructure with WPIs mission and compliance needs.
Compensation depends on experience and ranges from $95000 to $110000 annually. The role includes a generous benefits package: 4 weeks of paid time off an extra week off at the end of December 13 paid holidays comprehensive health dental and vision insurance a 9.5% retirement match after one year disability and life insurance tuition assistance (including full WPI tuition for dependents after 3 years) free access to the fitness center wellness resources flexible summer hours employee discounts and opportunities to join employee resource groups.
JOB DESCRIPTION
Responsibilities:
- Strategic Leadership Develop and lead systems operations strategies aligned with institutional goals. Partner with members of Information Technology Services (ITS) Leadership to establish priorities and standards.
- Enterprise Systems Oversight Lead daily operations and long-term planning for enterprise Windows and Linux servers virtualization and backup environments. Maintain system uptime and performance.
- Automation & Infrastructure Tools Oversee SCCM Intune and automation platforms. Drive efficiencies and modern infrastructure practices such as scripting and infrastructure-as-code.
- Endpoint-Integrated Systems Support Support back-end systems critical to endpoint services including provisioning patching and academic lab infrastructure. Collaborate closely with Endpoint and Desktop teams
- Security and Compliance Ensure system operations meet institutional security policies and compliance requirements. Collaborate with Information Security to maintain secure configurations and audit readiness.
- Team Management Supervise mentor and develop Systems Operations team members. Oversee performance reviews goal setting and workforce planning.
- Operational Excellence Ensure effective documentation proactive monitoring and service request fulfillment. Promote continuous improvement and adherence to SLAs.
Requirements:
- Bachelors degree in computer science Information Systems or related field or equivalent experience.
- 8 years of related experience.
6 - Professional 3
FLSA STATUS
United States of America (Exempt)WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity national origin veteran statusor disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity collaboration inclusion problem solving innovation high performance and change is committed to maintaining a campus environment free of harassment and discrimination.
Required Experience:
Director
Employment Type
Full-Time
