Director Pro Merchandising Operations
Director Pro Merchandising Operations
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1 Vacancy
Job Description
With a career at The Home Depot you can be yourself and also be part of something bigger.
Position Purpose:
The Director Pro Merchandising Operations will serve as a key role in leading the Home Depot Pro strategic growth initiatives. The Director Pro Merchandising Operations will have responsibility for ownership of an enterprise initiative leading a team and strategy for the longrange planning and the shortterm focus of delivering results associated with current business initiative. Key dimensions of the role include project management leading a Pro initiative designing/implementing process improvements and building productive relationships among crossfunctional partners. Through process efficiencies cost controls financial oversight analytics and project improvement the position will build and maintain a bestinclass business performance through continual improvement in people process and technology interfaces. This position is also accountable for the strategy and optimization of expense levers to hit financial targets and profitability.
In this Role:
Assortment Strategy & Analytics This role leads all assortmentrelated processes and analytics to support the Complex Pro occasion. It is responsible for continuously enhancing decisionmaking quality around product selection quantity planning and sourcing. The role collaborates crossfunctionally with Core Merchandising IPR and Channel Management to ensure data is effectively integrated into related business processes.
Sales Enablement & Product Training This role oversees initiatives that empower the Outside Sales team to confidently sell across all projects. Responsibilities include designing and executing a comprehensive product training methodology and coordinating regional training events nationwide.
Pro Partners Program Leadership This role designs and manages the Pro Partners program which connects our Outside Sales team with Supplier Outside Sales representatives. Key responsibilities include driving process improvements maintaining a consistent quarterly business review cadence and tracking program performance metrics.
NonStock Supplier Operations The role manages operations related to nonstock suppliers ensuring their assortments are accurately represented in our selling systems and meet performance standards through our compliance program. It also partners closely with Pro Merchants to ensure highlevel execution from suppliers.
Key Responsibilities:
10% Change Management Leads through strategic changes and introduces metrics designed to track the effects of action plans and determine whether the actions are effective at meeting targets or whether new plans should be developed
10% Communication Develops an effective plan for communicating project information to teams and stakeholders; Develops written status reports and scorecards and presents review documents to senior leaders
40% Leadership Responsible for the assessment and selection of talent builds effective teams develops others through coaching feedback and guidance aligns goals and creates a positive culture through driving engagement
10% Operational Leadership Lead the establishment of a suite of common processes operating procedures policies reports and tools across all programs that encompass THD Pro resources; Works to ensure accountability in execution of programs in adherence to established processes and monitor operational performance
10% Program Governance Govern program pipeline in partnership with senior leaders to ensure the highest and best use of resources; Based on performance and strategic metrics make recommendations for expansion or contraction of key initiatives and identify overlaps
10% Project Leadership Develop an effective plan for controlling project scope schedule task assignment budget and monitors project execution to ensure the plan is being followed; Documents the project dependencies and ensures a viable work plan is created that results in the on time completion of the project
10% Stakeholder Management Maintains a close and positive relationship with crossfunctional leaders to ensure smooth and seamless integration of new programs into regular operations when appropriate; Obtains feedback on an ongoing basis to monitor the degree to which programs meet needs and expectations
Direct Manager/Direct Reports:
This position typically reports to DMM Pro Merchandising
This position has 26 Direct Reports and 1020 Indirect Reports
Travel Requirements:
Typically requires overnight travel up to 25% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Working knowledge of presentation software (e.g. Microsoft PowerPoint)
Working knowledge of analytical/statistics software (e.g. SPSS SAS R Stata)
Demonstrated ability to collaborate and work effectively with crossfunctional teams
Ability to develop and apply advanced mathematical/statistical techniques
Ability to draw accurate conclusions from financial documentation
Demonstrated project management skills
Ability to convey complex or technical ideas and processes in easytounderstand terms to diverse audiences
Ability to negotiate handle complaints settle disputes and resolve grievances with both internal and external customers
Excellent written and verbal communication skills
Consulting and/or retail experience
6 years of previous leadership experience
Minimum Education:
The knowledge skills and abilities typically acquired through the completion of a masters degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
7
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Courage
Decision Quality
Builds Effective Teams
Ensures Accountability
Instills Trust
Plans and Aligns
Communicates Effectively
Customer Focus
Develops Talent
Drives Results
Required Experience:
Director
Employment Type
Full-Time
