DescriptionAs one of the esteemed Ladies and Gentlemen of The RitzCarlton you are integral to our commitment to delivering unparalleled service. By joining us as a Casual Food & Beverage Expert Banquet you will not only meet but exceed our guests expectations embodying the legendary service that defines our luxury brand. A career at The RitzCarlton promises an environment of honesty respect and ample opportunities for professional growth.
Position Summary:
As a Food & Beverage Expert Banquet your role will be essential in crafting memorable experiences for our guests. As the primary department in Banquet your responsibilities will include:
- Assist in preparing and setting up event and meeting spaces including handling heavy tables chairs and other equipment to ensure everything is in place for successful events.
- Tend bar and serve platters of food ensuring a high standard of service and presentation to enhance the guest experience.
- Provide operational support in the service and delivery of food and beverages maintaining efficiency and attention to detail.
- Exhibit a keen eye for detail in arranging dining setups from buffetstyle to fine dining ensuring each setup meets our luxury standards.
- Polish cutlery to meet The RitzCarlton standards and ensure all miscellaneous items are prepared and ready for service.
- Build and strengthen relationships with guests both new and returning showcasing our legendary service to foster repeat business and future bookings.
- Support with event arrangements and contribute to creating unforgettable experiences that exceed guest expectations.
- Understand and anticipate guest requirements delivering exceptional service throughout each interaction to enhance their experience.
- Collaborate with the banquets team on various operational tasks to ensure smooth event execution.
- Support other venue outlets when necessary including InRoom Dining Atria Lobby Lounge Cameo Bar and other relevant departments
About You:
- Hold a current Responsible Service of Alcohol certification.
- Have experience in a similar role within the hospitality industry.
- Have luxury customer service experience preferred.
- Possess valid working rights in Australia.
- Demonstrate eagerness to advance your career in the hospitality sector.
- Exhibit a proactive driven and energetic approach in a fastpaced environment.
- Bring smart solutions and a positive cando attitude to your role.
- Be open to develop into other various roles in the business
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
- Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
If you are ready to be a part of a team that celebrates excellence and creates memorable experiences apply now to join The RitzCarlton Melbourne family.
Marriott is committed to providing a recruitment process that is fair equitable and accessible for all. If you have disability illness or injury we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process or you have a preferred communication method please email us at .
The RitzCarlton Hotel is part of Marriott Internationals Luxury portfolio which hascommitted to putting people first for 90 years. Apply now!