- Consistently offer professional friendly and engaging service
- Abide by Accor Fairmont Breakers and Banquet policies procedures and service standards
- Display an outgoing friendly and welcoming personality to guests attendees and colleagues at all times
- Use professional guest relations and communications skills
- Display a full knowledge of event menus timing and luxury guest service
- Engage and genuinely interact with guests during events while anticipating their needs
- Maintain high level of attentiveness while serving guests
- Prepare beverages following Accor and Fairmont recipes and guidelines for preparation
- Follow all directives instructed by the leadership team
- Display a positive attitude toward teamwork
- Comply with liquor laws
- Maintain accountability both personal and financial
- Maintain cleanliness and organization of bar prep area and bar
- Control cost and waste
- Follow all cash handling policies
- Be pro-active by assisting co-workers
- Practice safe lifting and transporting techniques at all times
- Clear clean reset and maintain meeting space including bars and chairs during shift.
- Assist other colleagues in offering the highest level of service.
- Understand the processes of delivery and removal of all product and equipment.
- Use great care and respect in working with all Fairmont Breakers equipment and property
- Work harmoniously with other hotel departments
- Follow all safety and sanitation policies especially when handling food and/or beverage
- Occasional secondary skills such as serving and room set-up
- Demonstrate pride in the Event department and Fairmont Breakers
- Report safety hazards immediately
- Display a congenial appearance and is well groomed at all times.
- Maintain regular and predictable attendance
- Other duties as assigned
Qualifications :
- Minimum one year experience in Food & Beverage service preferably in an Events or Catering setting
- Excellent knowledge of Spirits Cocktails Wine and Beer
- Highly responsible and reliable. Can work with minimal supervision
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a small team and independently
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Must be able to speak read write and understand the English language.
- Requires excellent and polished communication skills
- Ability to solve problems and make rational decisions.
- Must have superior guest service abilities
- Possess a proven track record for guest satisfaction
- Possess a strong sense of urgency
- Display a pleasant and cheerful disposition
- Maintain a high level of integrity
- Display a confident and professional appearance at all times and always meet company grooming standards
- Adapt in difficult situations with problem-solving abilities and make decisions when necessary
- Show eagerness and capacity to learn
- Able to work flexible hours mornings evenings week days weekends and holidays
Additional Information :
What is in it for you:
- Hourly Rate: USD $25 per hour
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Remote Work :
No
Employment Type :
Part-time