Sr. Digital Experience Manager â T-Mobile Wholesale
Sr. Digital Experience Manager â T-Mobile Wholesale
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Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
TMobile Wholesale is seeking a strategic resultsoriented Sr. Digital Experience Manager to lead and elevate our digital presence across web and social platforms. In this role youll develop and execute a cohesive digital strategy that drives lead generation brand awareness thought leadership and revenue growth.Youll be responsible for managing digital campaigns guiding content development collaborating with crossfunctional teams and agencies and delivering insights that demonstrate impact. This is a role for a digital leader who blends bigpicture vision with tactical execution and thrives in a fastmoving datadriven environment.
This is a hybrid work environment with three days in the office.
What Youll Do
- Digital Strategy & Roadmap
Develop and execute a digital roadmap aligned with business goals focused on lead generation brand building and customer engagement. - Campaign & Content Leadership
Lead digital campaigns across web and social channels working with inhouse teams and external agencies to produce compelling consistent content. Create strategic artifacts (e.g. briefs journey maps test plans) to guide digital initiatives. - Vendor & Agency Management
Oversee relationships with digital vendors and agencies ensuring alignment with KPIs timelines and budgets. - Channel & Experience Management
Manage TMobile Wholesales web and social platforms ensuring they are engaging uptodate and aligned with our brand identity. - Analytics & Optimization
Define and track KPIs using tools like Google Analytics Adobe Analytics and CRM platforms. Use data insights to refine strategies and optimize performance. - CrossFunctional Collaboration
Partner closely with Product Sales and Enterprise Marketing to align messaging share insights and support gotomarket efforts. - Customer Experience Design
Translate customer and market insights into digital experiences that improve satisfaction drive leadgen and reduce friction across touchpoints. - Innovation & Continuous Improvement
Champion a testandlearn culture. Run A/B tests usability studies and rapid prototyping to iterate and improve digital journeys. - Leadership & Influence
Represent digital strategy in leadership forums influence without authority coach team members and drive stakeholder alignment across functions.
What You Bring
- Experience: 710 years in digital marketing digital experience marketing strategy or related roles
- Education: Bachelors degree in Marketing Business or related field (Masters preferred)
- Tools & Platforms: Adobe Analytics AEM LinkedIn Analytics Google Analytics CMS tools social schedulers and CRM systems
Skills & Competencies:
- Proven track record of designing and executing digital campaigns that deliver measurable results
- Strong analytical mindset with the ability to turn data into actionable insights
- Deep understanding of digital ecosystems user journeys and customer experience best practices
- Exceptional communication project management and crossfunctional collaboration skills
- Familiarity with agile/lean methodologies and customercentric design thinking
- Ability to manage multiple projects with precision and speed
Mindset:
- Selfstarter who embraces ambiguity and acts with ownership
- Curious adaptable and thrives in fastpaced dynamic environments
- Strong communicator and influencer across all levels of the organization
Why TMobile
We believe great ideas can come from anywhere. Thats why we empower our people to innovate challenge norms and deliver WOWworthy experiences. Youll join a supportive fastmoving team where your ideas make an impact and where youll never stop learning.
If youre ready to lead with empathy innovate with purpose and create digital experiences that make a difference we want to hear from you.
- At least 18 years of age
- Legally authorized to work in the United States
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
Manager
Employment Type
Full-Time
